SVP, Segment CIO

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

SVP, Segment CIO

About your role:

You will serve as the SVP, Segment CIO, leading technology strategy and execution for the segment and partnering with senior business leaders, enterprise architecture, security, and product teams to enable growth, resilience, and operational excellence. You will direct architecture, engineering, and operations efforts to modernize platforms, reduce risk, optimize costs, and deliver secure, scalable solutions that support customer and business outcomes. This position will report directly to the Global CIO.

What you'll do:

• Define and execute enterprise technology strategy that aligns with segment business objectives and measurable KPIs.
• Lead delivery of large-scale transformation programs, including cloud migration, platform modernization, data initiatives, and security improvements.
• Build, coach, and scale high-performing technology teams; set performance expectations and career development plans.
• Recruit, mentor, and retain senior leaders and technical talent; establish succession plans and talent development programs.
• Manage technology budget, procurement, and vendor/partner relationships to optimize total cost of ownership and service delivery.
• Partner with risk, compliance, and information security to ensure regulatory requirements and operational controls are implemented and measured.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 15+ years of experience leading enterprise technology strategy and operations for large, complex organizations, including digital transformation and modernization programs.
• 10+ years of experience managing and developing teams, including senior leaders responsible for engineering, architecture, and operations.
• 10+ years of experience managing multi-million-dollar technology budgets, vendor relationships, and delivery performance for enterprise services.
• Experience implementing cloud solutions on Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform and applying modern architecture and application programming interfaces (APIs).
• Recent experience in AI initiatives, bringing thought leadership and experience managing AI book of work and driving efficiencies
• Master’s degree or bachelor’s degree in computer science, Information Systems, Business Administration, or a related field; or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience working in financial services or payments technology organizations.
• Experience implementing and operating controls for regulatory frameworks such as PCI DSS, SOX, or GLBA.
• Experience leading integrations for mergers, acquisitions, or large-scale platform consolidations.

How you'll work:

- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.

- This role requires use of a computer and audio equipment.

Travel:

This role requires occasional travel (up to 20%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accom