Loss Mitigation Specialist - Equipment Finance

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for initiating, directing and pursuing prompt remediation of defaulted accounts.   The position will allow you the opportunity to work in a fast pace environment, with a high energy team of talented and skilled individuals. Assist with repossession and litigation activities.    

ESSENTIAL FUNCTIONS/JOB RESPONSBILITIES:

• Review and analyze assigned accounts to determine enhanced collection strategy to employ utilizing the established tools and parameters. Be pro-active in finding resolution of problematic accounts and diligence in collecting legal and other applicable fees.

• Regularly contact customers with delinquent accounts in order to discuss their account status and workout payment arrangements.  Maintaining adequate records of all interactions within the system of record. 

• Prepare loss mitigation agreements and execute with the customer.

• Prepare for and provide account status updates and proposed action plans; and updates through Portfolio Reviews.

• Providing posting instructions and recording of recovery checks and review and code legal invoices for submission of approval.

• Engagement of Legal counsel as need to support loss mitigation.  Assist in daily requests with engaged attorneys as requested.

• Ensure regulatory and policy compliance in all aspects of managing assigned accounts.

• Act as a mentor to peers.

• Align oneself in a manner consistent with U.S. Bank Equipment Finance’s Core Behaviors and Client Advocacy Principles.

• Provide thoughtful and tactical analysis of accounts and maintain current follow-up on accounts assigned. Identifies and recommends strategies to maximize recovery and reduce losses.

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days in Marshall, MN.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- One to three years of experience in lending/account management activities

Preferred Skills/Experience
- Experience and knowledge of Equipment Finance transactions
- Working knowledge related to negotiations of escalated and delinquent accounts
- Critical thinking and utilizes suitable strategic approach
- Well-developed customer service/relations skills
- Effective interpersonal, verbal and written communication skills

- Litigation related to Default Management

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race