Customer Service Representative

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Tuition assistance

Culligan Water, the global leader in water treatment solutions, is seeking a dedicated Customer Service Representative (CSR) to join our team serving the Battle Creek and Kalamazoo areas. As a CSR, you will be the voice of the company, responsible for ensuring a positive customer experience through responsive, efficient, and professional support.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and in-person interactions
• Manage billing inquiries, payments, and account updates
• Perform accurate data input and computer mapping
• Coordinate and schedule service and delivery routes
• Support route management and technician communication
• Resolve customer issues in a timely and effective manner

Qualifications:

• High school diploma or equivalent (Preferred)
• 1+ year of customer service experience (Preferred)
• Strong communication and problem-solving skills
• Detail-oriented with the ability to multitask in a fast-paced environment
• Comfortable with computers and learning industry-specific software
  
  

Schedule:

• Monday to Friday
• 8:30 AM – 5:00 PM
• 8-hour shift
  
  

Benefits:

• Competitive pay structure starting from $16.00/hour
• Medical and dental
• 401(k) with company matching
• Paid time off and paid training
• Employee discounts on Culligan products and services

Join a company where your work truly makes a difference in people’s lives—providing cleaner, safer water every day. Apply today and become a part of a trusted and respected brand with decades of industry leadership! Compensation: $17.00 - $18.00 per hour

About Culligan

 

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

 

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

 

 

 

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.