Senior Network Engineer

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an amazing Senior Network Engineer to fill this role, which is based in our Seattle or Miami offices.  You’ll be responsible for creating detailed solution designs and documentation that supports the development, implementation and operations of enterprise-class networking technologies used globally across ship and shore locations. You’ll support cross-departmental collaboration and internal communications with staff throughout the organization and service providers while promoting a positive work environment that supports consistency and drives efficiencies.

Here’s a summary of what Holland America Line is looking for in its Senior Network Engineer. Is this you

Responsibilities:

Architecture & Engineering

• Design, plan, document, and support the configuration of logical and physical system layouts
• Provide direction for the installation and configuration of all software packages as needed to support business requirements
• Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning
• Participate in the development of system solution standards
• Develop detailed design, installation and configuration documentation for enterprise system deployments
• Ensure in solutions and deployments, the security of our enterprise infrastructure and compliance with all applicable security standards (PCI, PII, HIPPA etc.)
• Recommend and oversee projects that expand, change, or improve the systems and related infrastructure
• Provide assistance in reviewing performance and capacity requests as well as design solution resolution
• Collaborate with the Brand service delivery leaders to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need
• Develop solutions with a focus on reducing operating costs or increasing guest and crew experience
• Provide Capital Expenditure Request level hardware, software, license and labor estimate detail for projects
• Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects
• Work with other infrastructure teams for new systems designed and engineered        

Support

• Act as the highest level of engineering escalation for issues encountered
• Provide system support and troubleshooting expertise as needed for designed solutions
• Provides technical and tactical support to team subordinates when directed or necessary to deliver             

Research

• Understand advances and changes in the technology industry and work directly with equipment manufactures to assess new technologies         

Administrative

• Perform all other administrative and organizational duties as required (time keeping, training, travel, collaboration and correspondence, etc.) 

Other

• Takes a collaborative cross-functional team approach when finalizing his or her solutions
• Maintains general IT knowledge to work effectively when dealing with related data such as Operating System versions, patch levels, hard assets, etc.
• Additional duties as assigned

Requirements

• Bachelor’s Degree -Computer Science or other technical degree or equivalent experience

Knowledge, Skills & Abilities:

• Cisco ISR/ASR routers. Cisco Catalyst 2k,3k, 4k,6500, Nexus 2000, 5500, 6000, 7000, 9000 class switches
• Cisco 1200, 2600, 2700, 3700, 3800 series Wireless Access Points and Cisco 5500, 5700, 8500 Wireless LAN Controllers
• TCP/IP, SSL, LACP, LLDP/CDP,  EIGRP, OSPF, BGP, MPLS, HSRP, GLBP, SNMP, STP, VPC, VSS, VDC, MSDP, PIM, IGMP, RTP, SIP, H.323, LWAPP, RADIUS, TACACS+, Fiber Channel, FCoE, iSCSI, 802.11abg, 802.11n, 802.11ac
• HP/Aruba Networks
• XML, DNS, DHCP
• VMWare working knowledge
• Riverbed WAN Optimization appliances
• Netscaler and F5 Application Delivery Controllers
• ASA, Juniper SRX and Palo Alto Firewalls
• Intrusion Detection Systems
• Web Application Firewalls
• Cisco CCIE or equivalent enterprise experience
• Excellent technical communication and collaboration skills across multiple teams
• Strong customer-service orientation
• Excellent written and oral communication skills
• Excellent listening and interpersonal skills
• Ability to communicate i