Identity & Access Management (IAM) Engineer

Job Description

We are seeking a skilled and dynamic IAM Engineer II to join our IAM team. This role is pivotal in implementing and maintaining our secure authentication and authorization services for MiTek. The ideal candidate will take a hands-on approach to providing operational support for our company's IAM solutions while collaborating closely with cross-functional teams to identify and resolve potential issues. They will also focus on optimizing the performance, stability, and availability of our IAM infrastructure.

Job Responsibilities & Requirements

Key Responsibilities:

• Cybersecurity Hygiene: Participate in efforts to ensure that relevant privileged access controls are adequately enforced across platforms and applications
• Integration: Provide support for CIAM integrations with authentication services enabled by Ping Identity solutions.
• Best Practices: Maintain advanced knowledge of industry standards and best practices surrounding IAM technologies and apply them to daily operations.
• Security Advocacy: Champion a "security by design" approach within IAM processes, promoting a secure culture across the organization.
• Collaboration: Work with cross-functional teams to identify potential IAM challenges and implement innovative solutions to optimize system performance and stability.
• Community Engagement: Actively participate in local IAM and cybersecurity working groups to stay updated on the latest trends and technologies.
• Operational Support:
  • Provide hands-on operational support for IAM solutions, including Microsoft Active Directory, Microsoft Entra ID, and Ping Identity
  • Participate in on-call rotation and DR exercises, and develop solutions and processes to eliminate or reduce off hours support calls

Qualifications:

• Bachelor’s degree in computer science, information technology, or related field required.
• Proven experience with common identity protocols including: SAML, OAuth, OIDC, FIDO, SCIM, LDAP
• 2+ years' experience in Microsoft Active Directory and Microsoft Entra ID.
• 2+ years' experience with Ping Identity solutions
• 2+ years' deploying and supporting Single Sign-on (SSO) in applications including tracing, logging, and real-time troubleshooting
• Understanding of IGA concepts including identity lifecycle management and JML workflows
• Proven ability to automate repetitive tasks; especially with programming/scripting languages like PowerShell or Python
• Experience with public cloud platforms, cloud security concepts and cloud platform IAM services.
• Advanced knowledge of IAM best practices, infrastructure optimization, and security principles.

Preferred Qualifications:

• Relevant certifications (e.g., Microsoft Certified: Identity and Access Administrator Associate, Microsoft Azure certifications).
• Experience with IAM tools, automation, or cloud-based identity solutions.

Soft Skills
Must be self-motivated, team oriented and possess strong communication and interpersonal skills. Candidate should possess strong organizational skills, be detail oriented, and self-motivated with a demonstrated ability to problem solve. Strong sense of urgency and strong commitment to quality customer service is required. Ability to analyze and interpret data (metrics) to improve the delivery and support of services to our customers. Familiarity with and/or ITIL concepts or certification preferred.


Additional Requirements

• 10% travel may be required.

Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and bui