Manager Executive Steward - MGM Northfield Park
MGM Resorts InternationalAbout the role
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?
Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
It is the responsibility of the Executive Steward to manage the Stewarding department by overseeing property operations. All duties are to be performed in accordance with departmental and MGM Resorts policies, practices, and procedures.
THE DAY-TO-DAY:
- Oversee daily operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations.
- Achieve all service, financial and human resources goals set forth by the management.
- Manage Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements.
- Assist in reviewing monthly department P & L and budget. Analyze and address areas concern and define needs for improvement. Find ways to improve P & L results and communicate with stewarding managers accordingly to implement changes and plans of action.
- Maintain staffing levels within department allocations.
- Plan training procedures of department personnel.
- Assist with coordinating and communicating with all outside vendors and services, to include the Health Department and all other regulatory departments.
- Assist in coordinating purchase needs and parts to properly operate Food & Beverage outlet needs and fill outlet requisitions.
- Responsible for walk-through inspections of kitchen areas.
- Maintain all personnel records, including schedules, attendance, vacations, counseling notices, and employee performance reports, and/or discipline.
- Communicates with department employees, informing of policies and standards and ensuring proper health code requirements are maintained.
- Adhere to all company programs and initiatives.
THE IDEAL CANDIDATE:
- Organizational skills to function effectively with attention to detail while meeting established deadlines.
- Working knowledge of MS Word and Excel required.
- Working knowledge of various cleaning chemicals and agents; knowledge of MSDS sheets and procedures.
- Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs.
- The ability to handle all situations professionally and excellent interpersonal skills to deal effectively with guests, management and employees.
- Ability to work in a fast-paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines.
- Excellent customer service skills.
- Interpersonal skills to effectively communicate with all business contacts.
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
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