Lead Starbucks Fountain Worker- MGM Grand

The SHOW comes alive at MGM Resorts International  

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.   

THE JOB  

As a Lead Fountain Worker, your role is key for maintaining the Starbucks outlet and leading your team on a daily. You will also set the stage for guest experience with your welcoming smile and exceptional service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us!

THE STARTING PAY RATE $21.00/hr 

THE DAY TO DAY  

• Lead, coach, and train a team of 3-12 employees during shifts. 

• Demonstrate proficiency in selling techniques and delivering service for both alcoholic and non-alcoholic beverages, as well as menu items. 

• Address guest complaints within your authority; escalate to management if necessary and report any unusual events, missing items, or theft. 

• Efficiently take orders, serve food and drinks, and garnish them accurately. 

• Pack orders according to guests' preferences and include necessary condiments. 

• Execute opening and closing duties as per shift assignment. 

• Unload warehouse orders, organize stock in designated storage areas, and replenish supplies and machines as needed. 

• Maintain cleanliness, sanitation, and appearance of front and back-of-house areas, including table clearing, counter cleaning, and sweeping, ensuring guest comfort. 

• Establish and maintain par levels for daily orders and complete daily order sheets. 

THE IDEAL CANDIDATE 

• An enthusiastic individual to join our diverse and unified team, working collaboratively to meticulously manage and execute tasks 

•  Prior barista and/or fountain worker experience is a plus 

• Able to work in a fast-paced environment and work well under pressure 

• Excellent communication and customer service skills 

• Strong organizational abilities and attention to detail 

• Proficiency in basic computer applications 

• Ability to lead a team with minimal supervision 

• Positive attitude and a willingness to learn 

WHAT YOU’LL NEED 

• High school diploma or equivalent; previous experience in a similar role preferred. 

• Nevada Food Handler’s Safety Card 

• Flexibility to work evenings, weekends, and holidays as needed. 

THE PERKS & BENEFITS 

• College opportunity programs 

• Access to company hotel, food and beverage, retail, and entertainment discounts  

• Free meals in our employee dining room  

• Free parking on and off shift at all MGM properties  

• Professional and personal development through programs and networking opportunities  

Are you ready to JOIN THE SHOW? Apply today!