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NDIS/Healthcare HR & Compliance Officer (Dayshift, WFH-Philippines)

Scale-X Solutions
UKRemotefull_timeVerifiedPosted 13 Apr 2026

About the role

This is a remote position.

DAYSHIFT, REMOTE/WFH (Philippines) Human Resource Officer VA Rate : $7AUD per hour Work Location: Remote Schedule : Permanent Dayshift (AU hours) Why Join US?
  •  Work with a purpose-driven Australian organisation
  • Be part of a growing international team
  • Opportunity to build and lead HR systems from the ground up
  • Long-term career growth and leadership opportunity
Benefits:
  • Flexible schedule
  • HMO on year 1
What Success Looks Like
  •  High-quality hires across all roles
  • Reduced recruitment time and improved retention
  • Fully compliant workforce (NDIS-ready)
  • Strong HR systems supporting business growth
  • Engaged and accountable teamJob description:
The client is a fast-growing, governance-led NDIS provider delivering high-quality disability support services across Australia. We specialise in Supported Independent Living (SIL), complex care, and community participation. As we scale, we are building a strong offshore team in the Philippines to support our operations, compliance, and workforce growth. About the Role We are seeking a high-performing Human Resource Manager based in Manila / Philippines to lead and manage all HR functions for our growing workforce. This is not a purely administrative HR role. You will play a key role in:
  •  Building a high-quality workforce
  • Supporting compliance with Australian (NDIS) standards
  • Driving recruitment, retention, and performance
You will work closely with leadership to ensure we have the right people, systems, and culture to scale. Key Responsibilities 1. Recruitment & Workforce Growth (CRITICAL)
  •  Lead end-to-end recruitment (Australia + offshore)
  • Source, screen, and coordinate hiring of:
  • Support workers
  • Admin staff
  • Coordinators
  • Build talent pipelines to support rapid growth
  • Reduce time-to-hire and improve candidate quality
2. HR Operations & Compliance
  •  Manage onboarding and offboarding processes
  • Ensure all staff meet compliance requirements:
  • Police checks
  • NDIS screening
  • Documentation
  • Maintain accurate HR records and systems
  • Support audits and regulatory compliance
3. Performance & Culture
  • Implement performance management systems
  • Support team leaders with staff performance issues
  • Drive staff engagement and retention strategies
  • Promote a positive, professional, and accountable culture
4. Policies & Systems
  •  Develop and maintain HR policies and procedures
  • Improve HR systems, workflows, and documentation
  • Ensure alignment with Australian workplace standards
5. Offshore Team Management
  • Support and oversee offshore staff (admin, marketing, etc.)
  • Ensure productivity, accountability, and communication
  • Implement KPI tracking and reporting

Requirements

What We’re Looking For Essential
  • 5+ years HR experience (HR Manager or similar role)
  • Strong recruitment experience (high-volume or growth environments)
  • Excellent English communication (written & verbal)
  • Experience managing remote or offshore teams
  • Strong organisational and leadership skills
Highly Desirable
  • Experience with Australian companies or clients
  • Knowledge of healthcare, disability, or compliance-heavy sectors
  • Experience with HR systems
  • Understanding of performance management frameworks
  • Education: Bachelor's (Required)
  • Experience: Human resources: 5 years (Preferred)
  • Language: English (Required)

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Company

Scale-X Solutions

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