Jobs and Careers
CL

Medical Assistant | Express Care

Cleveland Clinic
Willoughby Hills, United Statesfull_timeVerifiedPosted 27 Jun 2025

About the role

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Medical Assistant | Express Care

                        

Location

Willoughby Hills

                    

Facility

Willoughby Hills Family Health Center

                     

Department

Will Hills Express-Regional Operations

                      

Job Code

C15016

                     

Shift

Variable

                       

Schedule

6:30am-5:00pm/11:30am-8:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic's Willoughby Hills Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialties providing patients with the world-class care Cleveland Clinic is known for. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. 

Cleveland Clinic Express Care® Clinics and Urgent Care Clinics are designed to provide patients with quick access to medical care for common health problems. Whether someone is sick with a cold or has an ear infection, Cleveland Clinic is here to help. Patients have walk-in convenience and treatment as soon as possible by outstanding caregivers.    

As a Medical Assistant, you will collaborate with fellow staff to create a welcoming, comfortable environment for patients, families and visitors. In this role, you will assist with medication management, patient monitoring, administrative tasks and more. This position also provides the rewarding opportunity to provide excellent care to patients helping to ensure the best possible health outcomes.

A caregiver in this position works variable shifts from 6:30 a.m. -- 5:00 p.m. OR 11:30 a.m. – 8:00 p.m. Additionally, a day/evening/weekend rotation may be required based on needs of the clinic.

A caregiver who excels in this role will:

  • Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.  
  • Monitor and communicate changes in patient condition.  
  • Maintain equipment, medical supplies and examination areas.  
  • Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.  

Minimum qualifications for the ideal future caregiver include:

  • Graduate from an approved Medical Assisting Program OR military training as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) 
  • Completion of a clinical externship OR extensive clinical experience 
  • Basic Life Support (BLS) Certification through the American Heart Association (AHA) upon or within new hire period 

Preferred qualifications for the ideal future caregiver include:

  • Medical Assisting Certification 
  • Successful completion of a Cleveland Clinic externship 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

  • Manual dexterity to operate office equipment.
  • May require extended periods of standing, walking or sitting.
  • Good visual acuity through normal or corrected vision.
  • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
  • Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg cont

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Cleveland Clinic

View company profile →