Poultry National Account Manager (Southeast)

Job Description

The primary responsibilities of the National Account Manager are sales and relationship management from the executive offices down through the farm level management of the large strategic Poultry accounts.  This includes developing, negotiating, managing, and growing long-term relationships and sales opportunities for our company's Animal Health products and services across the accounts entire line of business. These responsibilities may be carried out in partnership with other company Animal Health colleagues who have territory specific responsibility.  This position requires a broad knowledge of the animal health industry and the account management process.

Key responsibilities may include, but are not limited to:

• Manage new and existing company Animal Health product portfolio and provide on-site sales and technical support within assigned strategic account organizations.

• Implementation of Key Account Management (KAM) principals. Creation of key account plans that identify threats and opportunities.

• Execute key strategies and tactics required to accelerate sales within assigned accounts utilizing all available resources.

• Coordinate all activities in support of the strategic account. This includes communicating in detail and frequently with our company's Leadership, Technical Service Directors, Regional Management, Territory Management and Global Commercial Operations (as needed) regarding needs and activities planned to meet the needs of the strategic account both as a whole and at individual production sites.

• Gather and clearly communicate market intelligence to strategic account team management and marketing colleagues.

• Develop and maintain strong executive suite relationships within assigned accounts by presenting MAH product/services information and business solutions to executive level and mid-level account leadership to support their business needs.  

• Develop a deep understanding of account needs and communicate that information to MAH Sales and Marketing leadership.

• Develop proposals, negotiate terms and conditions, and implement contractual agreements with accountability for delivering strong financial results for MAH.

Leadership Behaviors

• Demonstrate Ethics & Integrity

• Drive Results

• Focus on Customers & Patients

• Make Rapid Disciplined Decisions

• Act with Courage & Candor

• Build Talent

• Foster Collaboration

Professional Competencies

• Business & Financial Acumen

• Working Across Boundaries

• Strategic Thinking

• Project Management

• Productive Communication

• Problem Solving

Core Commercial Functional Competencies

• Customer and Market Insights

• Strategic Business Management

• Product Knowledge & Portfolio Management

• Account Management

• Customer Engagement

• Market Access

• Regulatory & Compliance Knowledge

• Product Lifecycle Management

• Conduct quarterly business reviews ensuring that accounts understand the value of the MAH relationship and their performance relative to quarterly, semiannual and annual growth expectations.

Background & Education:

• Bachelor’s degree in related discipline.

Required Skills/Abilities:

• 5 years’ experience in animal health sales, or 8 years of sales and/or marketing experience.

• Current knowledge of integrated poultry companies in the US.

• Current knowledge of animal health distribution landscape.

• Deep understanding of data resources and analytic problem-solving tools to identify opportunities/solutions to resolve customer issues and drive results.  May act as a mentor to team members.

• Develops strong networks and relationships across functions and other organizational boundaries.

• Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes, identifying emerging needs and participating in defining innovative solutions to meet customer needs.

• Utilizes in-depth knowledge of customers’ business to anticipate needs/trends and to provide customer centric solutions that drive long term sustainable results.

• Demonstrates in-depth knowledge of effective selling techniques and approaches to create a compelling rationale for the value and use of MAH products using approved resources.

• Demonstr