Manufacturing Support Analyst II

Get to know East Penn!

East Penn is a stable, essential employer, that is poised for the energy needs of the future with almost 80 years of sustainable lead battery and battery accessory manufacturing expertise!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  Almost 40% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, annual bonus program for all, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

 

Our hiring process may use artificial intelligence (AI) tools to help in the initial review of applications by identifying candidates whose qualifications best match job requirements. These tools do not make hiring decisions. All final hiring decisions regarding interviews and employment are made by our employee recruiting and hiring teams.

 

East Penn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

EOE/VEVRAA

Overview

The Manufacturing Support Analyst II analyzes data from a variety of sources to identify, prioritize, and implement improvement opportunities that drive quality, productivity, and business performance. The Manufacturing Support Analyst II leads cross-functional improvement initiatives through the application of Lean, Six Sigma, problem-solving, experimental design, experimental mathematics, project management, and change management methodologies. The Manufacturing Analyst II serves as a resource, coach, and mentor, and trainer to Project Leaders, Stakeholders, and Process Owners and supports organizational capability development through the delivery of continuous improvement training workshops and targeted instruction.

Responsibilities

• Researches, analyzes and consults on moderate to complex business performance data.
• Leverages skills from Quality, Lean, Six Sigma, problem solving, auditing, quality engineering, and data analytics to develop tailored solutions to match business unit needs.
• Identifies, documents, and delivers findings that can support process improvements, performance and/or customer experience improvements.
• Communicates recommendations, along with supporting research/analysis, about process improvements that reduce workloads and/or improve quality.
• Assists with or designs future state operating models that address opportunities uncovered during current state analysis.
• Acts as a resource to all levels of the organization on identified improvements that affect Corporate, Divisional, or Departmental initiatives ensuring that focus and solutions meet business needs.
• Serves as Project Lead, Coach and Mentor to support cross-functional project teams.
•  
• Leads moderate to complex cross-functional improvement projects from opportunity identification through implementation, validation, and sustainment.
• Provides prompt updates to Stakeholders regarding relevant information from other areas across the organization.
• Responds to inquiries and needs from other business units and divisions.
• Maintains accessible knowledge on current and emerging best practices and trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate contemporary trends and developments in current and future solutions.
• Champions and enhances organizational initiatives by positively influencing and supporting change management initiatives within assigned areasof responsibility.
• Develops and delivers training programs focused on Lean Six Sigma, structured problem solving, process improvement, data analysis, training improvement, and Quality/CI methodologies.
• Create training materials, job aids, and workshop content that supports capability development and knowledge transfer.
• Facilitates improvement workshops and learning sessions to build organizational problem-solving capability.
• Supports the Internal Audit process and other quality systems initiatives.
• Perform other duties as required by quality management.

 

Work Schedule

• • Core working hours Monday – Friday 7:30 a.m. to 4:30 p.m.; however, must be available to work at varied times as required to accomplish the goals and deliverables of their exempt position.
  • Occasional travel (up to 15%); including various