Job Description

*** Work Arrangement/Location: This is a hybrid position requiring in-office work three days every week and will be based at M&T Plaza Buffalo, NY, Bridgeport, CT, NYC, NY, Boston, MA, NJ, Wilmington, DE, or Baltimore, MD.

Overview:

This position is responsible for the delivery of second line risk management services in line with area policies, industry standards, and management expectations to key personnel in the businesses/ functions that it supports.   The position is responsible for advising line and senior leadership as it relates to operational risk of the businesses/functions that is supports, and is expected to do so in a collaborative manner, with other risk partners, as applicable.    The position will be responsible for supporting the evolving landscape of the risk management environment and be able to positively influence both internal and external personnel relating to the evolution of such changes.  The position requires the ability to function with a level of independence in the oversight and/or execution of one or more of the following activities in support of the services described above, and in a manner that adheres to the expectations of the operational risk management framework, as it evolves, and the expectations of key stakeholders, up to and including the Board:  identification, assessment, quantification, documentation, escalation, reporting, and communication of unmitigated risks within the business.  The position has a solid understanding of the business or functions it supports.  The position requires the establishment of internal and external relationships with line level management and key personnel to remain apprised of changes in the business, and to communicate emerging risks, changes to the operational/regulatory landscape, and consideration of cost beneficial operational risk management opportunities for the business.   The position may have indirect responsibility over members within the team, who will develop their skill sets under the guidance or direction of this individual.

Primary Responsibilities:

• Develop and produce complex and ad hoc departmental reports, spreadsheet and project work related to various risk disciplines.
• Independently evaluate the area's management of key processes for the effective and efficient mitigation of operational risk.   In risk-based and collaborative manner, ensure underlying elements of the risk management framework accurately reflect the operational risk environment.  Identify gaps or deficiencies, and ensure remediation activities address the risk.  Escalate through the governance structure up to and including senior management / governance committees, as appropriate.  Lead initiatives to analyze various elements of said framework.
• With levels of oversight and guidance, prepare and support appropriately detailed reports/presentations for/to management relating to and providing opinions on, the state of and/or concerns with the operational risk environment of the business function. 
• Work with the Business to evaluate all new products or changes to existing products and services to ensure key risks are appropriately identified and mitigated, and residual risk is appropriately defined.  Coordinate applicable governance activities. 
• Effectively communicate with others throughout the Bank, including senior management, via phone, email or in person to obtain information necessary for the completion of reporting, project information and issue resolution.
• Prepare and present materials/presentations to senior managers.
• Actively participate in designated risk committees and other meetings, serving as the second line of defense representative in any discussions.  Ensure the communication of relevant concerns or positions taken to appropriate management. 
• With minimal oversight, serve as an active liaison to assigned business units (BUs).   Have working relationships with line management and key personnel to ensure two-way communication on issues and concerns.  Escalate significant and/or unresolved risk-related matters to Department management.
• Work collaboratively with Senior Managers within the Risk Division and Bank, first line risk and other second line risk partners, to develop value-added process improvements, resolve risk issues, and enhance reporting and/or information necessary to assess risk.
• Draft/Document/Review departmental procedures and other documentation to demonstrate the process. In addition, develop training materials to be leveraged by those within the department or the Bank.
• Interact with external peers and members of professional organizations to remain aw