UCaaS & Critical Communications Sales – SLED Account Manager

Company Description

UCaaS & Critical Communications Sales – SLED Account Manager (101VOICE & ARVOS Push-to-Talk)

Location: Arizona, Texas, Florida & Remote
Employment Type: Full-time

Company Overview

IT Management Corporation (ITMC), dba 101VOICE, is a leading provider of Unified Communications, Contact Center, Networking, Security, and Critical Communications solutions serving State, Local Government, Education (SLED), Healthcare, and other public sector organizations across the United States.

Since 2009, ITMC has helped organizations modernize their communications and IT infrastructure through secure, scalable, and resilient technology solutions. As a trusted advisor, we partner with our customers to design, deploy, and support mission-critical environments that improve collaboration, reliability, and operational efficiency.

Recognized on the Inc. 5000 list four times and featured multiple times on CRN's Solution Provider rankings, ITMC has built a reputation for technical expertise, exceptional customer service, and long-term partnerships.

Our portfolio includes:

• 101VOICE – Cloud-based UCaaS, CCaaS, Microsoft Teams Voice, AI-powered communications, and collaboration solutions.
• ARVOS Push-to-Talk – Nationwide Push-to-Talk over Cellular (PoC) solutions providing instant, secure communication for transportation, utilities, education, healthcare, public safety, and enterprise organizations.
• Enterprise networking, wireless infrastructure, cybersecurity, and professional services from leading technology partners.

At ITMC, our mission is simple: Deliver secure, reliable technology solutions that keep organizations connected when communication matters mos

Job Description

We are seeking an experienced and results-driven SLED Account Manager to expand ITMC's presence across Arizona, Texas, Florida, and other strategic remote markets. This is a high-impact sales role focused on developing new business opportunities and growing long-term relationships within State, Local Government, Education (SLED), Healthcare, and Public Sector organizations.

This is not a transactional telecom sales position. We are looking for a consultative sales professional with a proven track record of selling UCaaS, CCaaS, VoIP, networking, cybersecurity, or managed technology solutions into complex organizations. The ideal candidate understands public sector procurement, RFP processes, cooperative purchasing contracts, and the importance of building trusted, long-term customer relationships.

Success in this role requires a strategic hunter who can identify opportunities, lead executive-level conversations, navigate complex sales cycles, and position ITMC as a trusted technology partner.

What You'll Sell

• 101VOICE UCaaS, Hosted PBX, SIP Trunking, and VoIP solutions
• Microsoft Teams Voice and collaboration solutions
• CCaaS and AI-powered contact center platforms
• Enterprise networking, wireless, and cybersecurity solutions
• Professional and managed IT services
• ARVOS Push-to-Talk (PoC) solutions for education, healthcare, transportation, government, and public safety organizations

Key Responsibilities

• Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations.
• Identify, qualify, and close new business opportunities while expanding existing customer relationships.
• Build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders.
• Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close.
• Conduct executive presentations, customer demonstrations, and business reviews.
• Collaborate with engineering, solution architects, project management, and leadership to develop customer solutions.
• Navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles.
• Maintain accurate pipeline management, forecasting, and CRM documentation.
• Represent ITMC at industry conferences, customer events, and regional networking opportunities.
• Develop long-term strategic accounts by identifying expansion opportunities and serving as a trusted advisor throughout the customer lifecycle.

Qualifications

• 5+ years of telecom, UCaaS, or cloud communication sales experience 
• Proven experience selling into State, Local Government, Education, or Healthcare 
• Demonstrated ability to generate and close net-new business 
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