Procurement Operations Change Management

About the Team

Procurement works with the business to meet their supplier and purchasing needs through the full lifecycle of the relationship with the goal of maximizing commercial value, selecting suppliers aligned with Mizuho standards, ensuring service and product quality, and optimizing expense management. The function is part of the Corporate Strategy and Administration division and provides Sourcing, Purchasing and Contingent Workforce Management services supporting the Americas region.

Job Summary

We are looking for a Procurement Operations & Change Management Director to join our Procurement team, to oversee key operational processes and lead critical change activities. This role requires stakeholder management, strategic planning, strategic communications, excellent leadership skills, and the ability to manage complex projects that enhance operational efficiency and innovation. The role will require cross-functional collaboration with the user community, our partners in Legal, TPRM, IT and Finance, and regional leadership. Primary responsibilities will be to oversee Procurement delivery and operations; drive optimization of in-scope processes in purchasing, contract management, and other related procurement disciplines. Additional responsibilities will include advisory for driving improvements in our current procurement tools as well as advising on the requirements and supporting the rollout of a new end-to-end procurement platform for the Americas region.

Key Responsibilities

• Operational Excellence: Establish and drive standard methodologies for supplier operations, procedural controls, and quality assurance processes to ensure continued excellence.

• Operational Efficiency and Continuous Improvement: Streamline procurement processes, establish and improve upon performance indicators, implement best practices, and leverage technology to enhance efficiency.

• Procurement Platform Establishment & Ownership: Assist in the strategy, requirements, and ongoing support for the rollout of a new procurement platform.  Once implemented then partner with IT to maintain the platform and its ongoing change.

• Manage Purchase Order Process: Oversee the creation, approval, and tracking of purchase orders to ensure timely procurement of goods and services.

• Compliance and Risk Management: Ensure procurement activities comply with legal regulations, industry standards, category rules, and organizational policies, managing risks effectively.

• Collaborate with other departments to ensure alignment of procurement strategies.

• Stakeholder & Change Management: Manage and align stakeholders to support change efforts. Establish and maintain communication mechanisms to strategically inform the organization of change and associated impacts.

• Supplier Management: Development of a supplier performance monitoring program.

• Cost Optimization: Implement strategies to control costs and improve efficiencies within the supply chain.

Qualifications and Skills

• Bachelor's degree in business, supply chain, finance, or related field. MBA in a related field is a plus.

• Minimum 10 years of experience in procurement and operations management, preferably in the financial services industry.

• Direct experience of rolling out enterprise change, including platforms, processes, methodologies, and best practices. Experience with rolling out a Procurement Platform is a plus.

• Excellent project management, change management, negotiation, executive level communication, and stakeholder management skills.

• Ability to analyze complex data and make sound decisions.

• Proficient in Microsoft Office, ERP systems, and Procurement platforms.

• Certification in sourcing, procurement, or supply chain management is a plus.

• Process optimization, change management and operational certifications a plus.

The expected base salary ranges from $171,000.00 - $210,00.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

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Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulator