Principal Associate - Employee Agreements Lead

Principal Associate - Employee Agreements Lead

As the Employee Agreements Lead in the Talent Acquisition Horizontal Operations, Programs & Services organization at Capital One, you will lead a talented team responsible for partnering across the enterprise to provide centralized governance and end-to-end management of restrictive covenant processes spanning the full associate lifecycle (hiring to exit). 

The Enterprise Restrictive Covenant Program is managed centrally within HR by the Employee Agreements team, accountable to the Chief HR Officer. Our program is critical to protecting Capital One’s business interests, maintaining our competitive edge in the market, and ensuring the continued success of the company by leveraging our portfolio of agreements to establish and execute on an enterprise agreement coverage strategy. 

This is a fast-paced, highly cross-functional role that will manage both tactical work and strategic initiatives, as well as interact with multiple stakeholders across Talent Acquisition, Legal, HR Consulting, and HR Operations, with routine exposure to senior executives. 

The ideal candidate will have working knowledge of the interaction model between HR and its partner groups, a deep understanding of end-to-end recruitment processes and associate lifecycle, as well as prior experience with managing business-critical, high-visibility processes for Director-level customers and executive stakeholders.

Primary responsibilities for the role include (but are not limited to):

• Provide front line program support to clients (e.g. associates, recruiters, business leaders, HR business partners) via the Employee Agreements mailbox 

• Ensure the accurate, timely issuance and receipt of all enterprise employee agreements (new hire & internal transfer)

• Proactively monitor and manage all associate exit agreement processes (reminder letters, waive/enforce decisions for NCA, enforcement check-ins), partnering closely across the enterprise (e.g. HR, Career Transition Support Center, Accounting)

• Proactively and autonomously manage quality/audit processes to ensure that all associates are covered by the required agreement(s) and that all agreements are stored and retrievable when needed

• Maintain, facilitate, and continuously improve Restrictive Covenants training for recruiters, people leaders, and clients (e.g. HR business partners)

• Partner with Payroll to flawlessly process all compensation payments (e.g. consideration pay and enforcement incentive) per agreement terms

• Develop and establish coverage strategies for new Capital One business ventures that align with our program standards and protect the needs of the business

• Continuously improve programmatic infrastructure (e.g. process automation, agreement rosters, Official Record repository, issuance/waive/enforce letters, agreement templates, etc.) towards simplification and automation

• Serve as DocuSign Admin for Restrictive Covenant program and proactively evaluate and evolve our infrastructure and processes

We are looking for individuals who can:

• Effectively manage multiple tasks autonomously and with high quality in a fast-paced environment

• Excel in a matrixed, cross-functional team environment with multiple stakeholders

• Have exemplary communication and influencing skills

• Can proactively identify and solve problems

• Adapt to change quickly 

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 3 years of experience in program management at enterprise level scale

• At least 1 year of experience in people leadership

 

Preferred Qualifications:

• Bachelor’s degree 

• At least 4 years of experience in program management at enterprise level scale

• At least 1 year of experience in managing or working with restrictive covenants

• At least 1 year of experience in human resources

• At least 1 year of experience supporting, partnering and interacting with internal business clients

• Ability to work in a dynamic, collaborative environment to meet deadlines

• Detail oriented and organized with the ability to effect