Customer Service Representative

Mission Valley Pet Clinic is a long-standing, well-respected general practice serving cats and dogs in the Allied Garden community for over 30 years. We pride ourselves on providing compassionate, high-quality care, treating every pet and client as a part of our family. Our busy, 3-doctor practice is well-equipped with digital X-rays, a therapeutic K-laser, and a supportive, fun work environment.

We are looking for a Client Service Representative who is dependable, self-motivated, and positive to join our team. The ideal candidate will have a passion for client care and teamwork, helping us deliver the best possible experience to our multi-generational clients and their pets.

Key Responsibilities:

• Provide exceptional customer service in person and over the phone.
• Schedule appointments, manage client communications, and process payments.
• Assist with coordinating tasks among the veterinary team to ensure smooth patient flow.
• Communicate pet care information to clients clearly and professionally.
• Maintain client records with accuracy and attention to detail.

What We’re Looking For:

• At least 3 years of veterinary hospital experience is required.
• Strong proficiency in customer service, multitasking, and teamwork.
• Experience with Avimark software is helpful but not required.
• A friendly, professional demeanor and a love for animals are essential.

Why Join Us?

• Work in a well-equipped hospital with digital X-rays and a therapeutic K-laser.
• Be part of a fun, supportive work environment with great staff and high-quality medicine.
• Contribute to the care of multi-generational clients and pets, forming lasting relationships.
• Competitive compensation and benefits. $18-$22 / hour

If you’re looking to join a dedicated, family-oriented veterinary team with a rewarding work environment, we’d love to hear from you!

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.