Entry Level Customer Service Assistant

Company Description

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Job Description

Introduction

We are seeking a customer-focused Entry Level Customer Service Assistant to support daily service operations and ensure positive customer experiences. This role is ideal for individuals who enjoy helping others and building communication skills in a professional environment.

Responsibilities

• Assist customers with inquiries and general support needs.
• Provide accurate and friendly information.
• Support daily customer service operations and administrative tasks.
• Maintain organized records of customer interactions.
• Help resolve basic issues and escalate when necessary.
• Contribute to a positive customer experience.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused with a professional attitude.
• Reliable, organized, and detail-oriented.
• Comfortable interacting with diverse individuals.
• Basic computer skills preferred.
• Entry-level applicants welcome; training provided.

Additional Information

• Competitive salary package
• Growth opportunities and career development
• Supportive and collaborative work environment
• Hands-on training and mentorship
• Professional skill development
• Stable full-time position
• Positive workplace culture
• Opportunities to work with diverse clients and projects