Site Operation Specialist

The Opportunity:

In this role, you will report to the Onsite Supervisor and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Malvern, PA

Shift: Monday–Friday (1st shift)

Hourly Rate: $25.00

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs

• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we’re looking for 

• Education: High school diploma / GED required Preferred: Associate’s degree or bachelor’s degree in business, science, or related field. 

• Experience: 4 years of equivalent experience in customer service, purchasing, or inventory/account management.

• GMP and GLP training is a plus.

• Collaboration Tool: Microsoft Teams experience preferred 

• Familiarity with Information Access and ERP Systems.

• Excellent customer service skills and a professional, can-do attitude.

• Basic knowledge of purchasing and inventory management.

• Strong commitment to safety, quality, and adherence to protocols, policies, and procedures.

• Flexibility, adaptability, and ability to multi-task effectively.

• Self-motivated and able to manage tasks independently; forward-thinking approach.

How you will thrive and create an impact 

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

• Coordinates and performs work related to customer requirements.

• Management of open order status reports, metrics and department reports, and SOP/SOW maintenance.

• Provides training and development as well as back-up to associates to perform required tasks.

• Provides customer reporting and data analysis.

• Acts as a liaison between customer, Avantor services and Avantor sales.

• Support multiple departments onsite and will perform the job functions of Coordinators, Technicians, Material Handlers, Glass Washers when scheduled vacations, leave and /or emergency situations occur.

• Order and stock products based on lab needs

• Monitor inventory levels and manage unit-of-measure (UOM) accuracy

• Order, log, and track chemicals in accordance with site protocols

• Build tubing assemblies and dispose of cell waste, expired media, and buffers

• Maintain parts inventory for bioreactors

• Collect, wash, and autoclave lab glass and plasticware

• Ship long-term storage samples to GVP & maintain frozen sample inventory for long-term DPD storage

• Log and process samples in SAM, identify and address errors

• Retrieve & process samples from DPD and API

• Maintain monthly inventory and compliance metrics

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome chall