Salesforce Administrator

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Senior Director of Product for Caregiver Experience, you will take on a  high-impact role as a Salesforce Administrator. Your work will directly contribute to improved clinical outcomes and provider experiences. As part of a collaborative team, you will identify key opportunities and help create tools that transform mental healthcare.

What you’ll be doing:

• Own the configuration, maintenance, and improvement of our Salesforce platform.
• Manage user access, roles, permissions, profiles, and data security.
• Build and optimize reports, dashboards, workflows, validation rules, and process automations.
• Support business process changes by translating requirements into scalable Salesforce solutions.
• Troubleshoot user issues and provide prompt, clear support and training.
• Work with third-party vendors and apps integrated into Salesforce .
• Stay current with Salesforce releases and recommend new features for adoption.
• Ensure data hygiene, integrity, and compliance across Salesforce and connected systems.

What success looks like in this role:

• Stability & Uptime: Salesforce is consistently available, performant, and secure, with minimal downtime or user disruption.
• Operational Efficiency: Business users experience faster, cleaner workflows thanks to automation and optimized processes.
• Proactive Enablement: Teams receive timely training, documentation, and support to fully leverage Salesforce capabilities.
• Data Quality: Accurate, deduplicated, and well-structured data enables confident reporting and forecasting.
• Scalable Systems: The Salesforce instance grows with the company—new features, integrations, and fields are implemented with governance and intention.
• Cross-functional Partnership: You’re recognized as a trusted partner across the org, sought after for your insights and problem-solving mindset.

What we expect from you:

• 3+ years of hands-on experience as a Salesforce Administrator, preferably in a high-growth SaaS or healthtech environment.
• Salesforce Administrator certification required 
• Strong understanding of Salesforce best practices, security models, object relationships, and automation tools (e.g., Flow, Process Builder).
• Proficiency with reporting, dashboards, and forecasting tools in Salesforce.
• Experience with integrations and tools in the Salesforce ecosystem (e.g., HubSpot, Outreach, LeanData, DocuSign).
• Comfortable gathering business requirements and translating them into technical solutions.
• Excellent communication skills—you can work across departments, document your work, and explain technical concepts clearly.
• A proactive mindset—you seek out problems before they occur and aren’t afraid to challenge the status quo for better solutions.

Passion for mental health and Spring Health’s miss