Case Manager, Student Support Team

Who We Are
We, the Division of Student Affairs, are a student-focused organization that aims to empower student success and support personal development. We act daily to create, enhance, and sustain a culture of respect and inclusion in the workplace, focusing on equity and justice in its many forms, including racial, social, and environmental justice. We intentionally and relentlessly pursue excellence through introspection, vulnerability, empathy, compassion, learning, and courage. We value our internal and external partnerships as vital drivers of the ambitious goals we pursue. We celebrate and take pride in the following: 

• Named one of the “Most Promising Places to Work in Student Affairs” by Diverse Magazine.
• Serving a highly diverse student body (click here for more information).
• Leading the way as the #1 ranked institution in the AAU and #3 of all colleges and universities nationally in fostering our students' social mobility.
• Awarded multiple distinctions including philanthropic awards and research grants in experiential learning and career development, voter engagement, student engagement, health and wellness practices, and quality of residential life.

Click here for more about Student Affairs.

Required Qualifications (as evidenced by an attached resume):
Master’s degree (foreign equivalent or higher). Three (3) years of full-time advising, counseling, and/or administrative experience. Experience counseling and supporting students. Experience working with students in emergency or crisis situations. Experience working in an external social service agency setting. Supervisory experience (supervision of students may be considered). Experience working with a diverse student population. Experience with Microsoft Office and/or Google applications.

Preferred Qualifications:
Master’s degree (foreign equivalent or higher) in higher education administration, counseling, social work, or related field. Additional years (4+) of full-time advising, counseling, and/or administrative experience. Experience in a higher education setting. Experience working with faculty, academic affairs, and/or student affairs staff. Experience with student staff training and development. Program development experience. Experience presenting or teaching.

Brief Description of Duties:
The Case Manager plays a crucial role as a team member on the Student Support Team and Family Services and Support. The incumbent is responsible for engaging, supporting, and empowering undergraduate and graduate students in order to help maximize their Stony Brook experience and prepare them for success both on and off the campus. Therefore, the selected candidate must demonstrate a very high level of care, discretion, and support for the safety and well-being of each student in our community. It will also be necessary for the selected candidate to have experience working with a diverse student population.
The selected candidate will also have excellent customer service and interpersonal skills, exercising strong organizational and time-management skills with an exceptional attention to detail. Essential for this role is the adeptness to work independently as well as part of a team with a collaborative approach to problem solving. Given the high level of multiple, independent and oftentimes urgent decisions that will be required of this position, having strategic and analytical thinking skills with an ability to solve problems and make effective decisions is imperative for this role.
The incumbent plays a crucial role as a team member within Student Health, Wellness & Prevention Services. In this capacity, they collaborate with other team members to collectively contribute to the overall functioning and effectiveness of the services provided. 
This involves actively participating in team meetings, sharing insights, and engaging in collaborative decision-making processes. 
The incumbent's role extends to fostering a cooperative and supportive atmosphere, ensuring seamless teamwork, and collectively working towards the commo