Fraud Risk Officer - Digital Authentication

The Fraud Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Provides subject matter expertise over advanced fraud detection and authentication platforms for Citi’s client-facing digital channels, and integration of fraud tools/models into new and/or existing architectural platforms. Based on analytic outputs, modify tactical and strategic risk mitigation strategies that can be deployed in fraud detection systems.
• Provides subject matter expertise of detection and authentication disciplines across Fraud Risk, Business, and Technology teams.  
• Provides business and functional requirements to development teams, contributes to designing user tests, and educates stakeholders of capabilities and processes.
• Assists in the design and calibration of the settings in platforms that orchestrate presentment of dynamic multi-factor authentication challenges, leveraging inputs from varied risk models and detection tools.
• Provides specialized analytics and management insights to fraud risk senior management teams of emerging fraud risks and develops mitigating solutions and recommendations.
• Provides Analytic subject matter expertise for Fraud Quality Assurance Reviews.
• Contributes expertise for technical validations for Fraud Models.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• The scope of work will focus heavily on strong collaboration with the Fraud, Business and Technology partners as it relates to integrating detection and authentication solutions or more broadly, as business needs dictate. Additionally, the role will be responsible for developing presentations, communicating action and mitigation plans, and partner with fraud risk managers to define business requirements.
• Excellent written and verbal communication and strong interpersonal skills are required.
• Direct experience and intimate knowledge of fraud risk management disciplines, online/mobile channel platforms and functionalities including digital fraud detection systems that leverage risk models, device print technologies, biometrics, and multi-factor authentication strategies.
• Possesses strong institutional knowledge of internet/mobile banking technologies/platforms, functionalities, detection tools, existing and emerging fraud risks, and fraud mitigation solutions.
• Working knowledge of Information Security risks and controls
• Strong analytical skills
• Strong communication skills that enable articulation of fraud needs to business and technology partners that result in viable solutions in a complex environment
• Ability to work independently and influence others
• Experience with Agile methodology principles
• Experience with use of JIRA use a plus

Education:

• Bachelor’s/University degree or equivalent job experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Risk Management

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Job Family:

Fraud Risk

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Time Type:

Full time

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