POLYOLEFINS APPLICATION DEVELOPMENT TECHNICAL ENGINEER
Formosa Plastics Corporation, U.S.A.About the role
Company Overview for Formosa Plastics Corporation, U.S.A.
Founded in 1978, Formosa Plastics Corporation, U.S.A. (Formosa Plastics) is a growing, vertically-integrated supplier of plastic resins and petrochemicals. With annual revenues of more than $5 billion, we employ over 2,800 people who operate 20 production units in six business divisions - Olefins, Polyolefins, Vinyl, Specialty Polyvinyl Chloride, Chlor-Alkali, and Oil & Gas.
Formosa Plastics offers a full line of polyvinyl chloride, polyethylene and polypropylene resins, caustic soda and other petrochemicals that deliver the consistency, performance and quality that customers demand. We market our polypropylene and polyethylene resins under the Formolene® tradename; we market our suspension PVC and specialty (dispersion) PVC resins under the Formolon® tradename. We also produce and sell caustic soda, ethylene dichloride, commercial bleach and hydrochloric acid.
We are committed to supplying the highest quality products and services to our customers, providing a safe and healthy workplace for our employees and contributing to the quality of life in the communities where we operate. This commitment is made possible through our dedicated people, consistent products, continued protection of the environment and ongoing investments in new product development, quality control systems and safe, modern and energy-efficient production facilities.
Formosa Plastics is a privately held company headquartered in Livingston, New Jersey. Our core business, producing plastic resins and petrochemicals, takes place at three wholly-owned chemical manufacturing subsidiaries located in Delaware City, Delaware, Baton Rouge, Louisiana and Point Comfort, Texas.
This position is responsible for developing new or improved end-use applications for polyolefin resins on various types of converting machines and providing effective assistance to customers and internal business groups to facilitate polyolefin resins sales. All while sustaining a safe and healthful working environment that meets environmental, health, safety regulations, and company requirements.
Application and Technology Development:
Develop and deliver new and improved products and applications promptly to generate value creation and/or cost-saving; improve the competitiveness of our product portfolio and product quality to meet customers’ needs, and work closely with customers to be a solution provider.
Operations Support:
Provide technical support to the Operating Units, which will enable the Unit to achieve smooth operation, manufacture high-quality products and avoid unscheduled process interruptions. Act as liaison between customer needs and Operations capabilities to prevent further discrepancies.
Lead and Facilitate the Fulfillment of Product Delivery and Commitments:
React with expediency and accuracy to determine the root cause of customer problems and provide remote assistance to resolve them. Recommend improvements to product specifications and their quality measurement. Handle customer complaints utilizing customer analyses and retain samples and production histories, update progress regularly with sales and customers, and make resolution recommendations. Provide customer requests such as special analysis to retained samples, customer samples, or finished products. Provide expertise targeted at improving and strengthening internal and external customer relationships to facilitate sales and business. Work with machinery/additive suppliers to identify new trends that could impact company or customer business.
Initiate Action as the Critical Liaison:
Integrate and utilize cross-functional internal contacts and external contact resources to resolve internal/external customers’ challenges.
Previous Related Experience Required:
A minimum of five (5) years of plastic processing, product/application development, and/or customer interface, preferably in polyolefins. A strong background in polymer chemistry/physics, structure-property relationships, polymer processing, additive formulations, analytical problem solving, and troubleshooting skills. Hands-on skills in plastic fabrication processing, such as injection molding, thermoforming, blow molding, pipe/film/fiber/sheet extrusions.
Technical Skills Required To Perform This Job:
Personal computer skills and applicable software. Good interpersonal and communication skills. Good business and technical writing capability.
Demonstrate exceptional teamwork and customer service; behave professionally; treat others with respect and dignity.
A strong background in polymer chemistry/physics, structure-property relationships, polymer processing, additive formulations, analytical problem solving, and troubleshooting skills.
Hands-on skills in plastic fabrication processing, such as injection molding, thermoforming, blow moldi
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