Helper Service Technician

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of everything we do. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of drive, safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire vision, mission and culture to life:

• We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance
• We collaborate: We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger
• We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs
• We care: We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

Summary

This is an entry level position that an employee starts at and will be eventually upgraded to Serviceman.  Employees hired as a Helper Serviceman will be required to obtain a HVAC certification in two (2) years of the job bid being awarded, or will be terminated for cause.  An employee must stay in the position of Helper Serviceman for a minimum of six (6) months and not to exceed two (2) years.  An employee must obtain a HVAC certification and be deemed able to perform all of the work associated with the position of “Provisional Serviceman” in order to advance.

Duties and Responsibilities

• Duties will vary greatly with the type of work assignment.  They may range from simple appliance connection to the installation of complicated industrial or commercial equipment.
• Set gas meter-all sizes including iron cased meters.  Perform meter changes and removes (all sizes) for cause.  Reset meters, involves reconnection of same.  Install, extend or repair fuel runs.  Connect and disconnect risers.
• Connect all gas fired appliances, domestic, industrial and commercial, including vent connection when required.  This will also include some small electrical work that can include installing electrical connections, thermostats, pressure controls etc.
• Adjust and service all gas designed appliances.  This includes (but not limited to) furnaces, space heaters, water heaters, grills, logs and ranges.  This includes both domestic and commercial applications.  No attempt has been made to list all gas fired equipment serviced under this job classification.
• Record meter numbers, sizes and readings whenever required.  Also record time consumed on job.  Issue necessary stock transfers or requisition for material and fittings required for the job.  Must complete work order by inserting the information as requested thereon.  Accident and damage reports must be made at the time of occurrence.  Daily route sheet must be properly filled out.  Operate truck from job to job.
• Have the skill and ability to correctly conduct a leak procedure and to accurately search for a leak and make repairs on both inside and outside gas leaks.  Also, to be able to follow Company policies/procedures concerning handling all emergencies.
• May perform other related tasks, as assigned.

Essential Characteristics and Competencies

• Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives
• Ability to work under pressure and meet tight deadlines
• Ability to adapt in a fast-moving and changing culture
• Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people
• Ability to work independently and manage time effectively to meet individual goals and deadlines
• Ability to work as part of a team and display a positive attitude for this dynamic environment

Supervisory Responsibilities

none

Required Education (certifications, licenses)

• High School Diploma or GED Equivalent.

Required knowledge, skill and abilities

• Complete a HVAC certification within two (2) years of being awarded the position of Helper Serviceman.  The applicant should have some working experience with pipe and fittings such as unions, cou