Principal Emergency Response Specialist - SOARS Training & Development

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA).  Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site’s Cold War legacy.  Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.   

• MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.  
• MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.

The Principal Emergency Response Specialist in the Strategic Operations and Response Support (SOARS) Training & Development section is responsible for designing, delivering, and continuously improving a comprehensive training program for SOARS personnel. This non-supervisory role works collaboratively with all SOARS staff, maintaining equal authority while observing, assessing, and reporting on personnel readiness. The position ensures training aligns with operational needs, compliance requirements, and industry best practices, enhancing the knowledge, skills, and performance of Operations Command Center (OCC) personnel in a dynamic 24/7 environment.

Key Responsibilities

• Serve as the Principal Emergency Response Specialist responsible for SOARS Training & Development.  This position is non-supervisory role but will require Training & Development skills to observe, assess, and report on the status of personnel while maintaining an equal level of authority with all members of the Operations Command Center.
• Conduct needs assessments to identify skills gaps and performance trends.
• Monitor, evaluate, and document OCC personnel proficiency.
• Recommend targeted remedial, professional development, and continuing education initiatives.
• Deliver training in both classroom and operational floor environments.
  • Provide one-on-one or small group instruction as needed.
  • Incorporate blended learning approaches, leveraging in-person, virtual, and self-paced training.
• Promote ongoing education through internal programs (e.g., EETAP, LinkedIn Learning) and external resources (e.g., FEMA Independent Study, NV NTQS).
• Encourage staff participation in relevant workshops, certifications, and professional development opportunities.
• Gain and maintain operational familiarization with workplace processes, equipment, and procedures to perform daily tasks effectively. 
• Obtain and maintain proficiency in the processes, procedures, tools and certifications of Duty Manager, Air & Ground Operations Support, and Fire Dispatch positions to ensure employee training relevance and operational credibility.
• Perform other duties assigned by Management.

• Bachelor’s degree in related field or equivalent training and experience and at least 8 years of relevant experience.
• Bachelor’s degree in Emergency Management is preferred.
• 2 years in NNSS operations support, emergency management, or emergency response center operations (or equivalent) is preferred.
• Experience applying SAT or equivalent training design and evaluation methodology.
• Demonstrated ability to design, develop, and deliver engaging training programs.
• Proven experience delivering formal classroom instruction and applying varied adult learning methods.
• Strong analytical, written, and oral communication skills.
• Ability to perform in high-stress, dynamic environments with multiple competing priorities.
• Proficiency with database, spreadsheet, and presentation software.
• Willingness to occasionally work flexible hours to accommodate 24/7 operations.
• Attain and maintain MSTS certification as an Instructor and Exercise Controller/Evaluator.

Desired

• Additional experience in emergency management, DOE Order 151.1E, and NNSA Nevada Field Office Consolidated Emergency Management Plan.
• Prior experience in operations command or emergen