Assistant Nurse Manager - Muscatine Clinic

University of Iowa Health Care is seeking a patient-centered Assistant Nurse Manager to support our Muscatine Clinic within University of Iowa Community Clinics. This position will provide managerial and clinical nursing leadership for clinical outpatient services at the Muscatine clinic location under the direction of the Associate Director and Nurse Manager to assure that all staff provide safe clinical care and have the education, methods, and resources to accomplish performance objectives. This position has some involvement in direct patient care as well as planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments. This position supports all of our University of Iowa Community Clinics and will travel between clinics to provide continued support when needed. 

• Human Resources Management

  • Hiring
  • Assist in hiring nursing unit staff through effective and timely recommendations.  
• Staff Development
  • Develop and manage the talents, strengths and behaviors of assigned staff as directed by UICC management.
  • Assist in matters of promotion, transfers and disciplinary action, as directed by UICC management.
  • Coach staff to participate in team decision-making and actively seek participation from assigned staff on decision-making and customer service improvement activities.
  • Provide staff incentives/rewards for contributions towards achievement of service excellence.
• Performance Management
  • Complete staff evaluations, for assigned staff, on time with written, solid justification.
  • Assure staff members are compliant with competencies, policies, procedures and regulations.
• Employee Labor Relations
  • Understand and apply appropriately the provisions in the union contracts.
  • Create an atmosphere which provides for effective recruitment and retention of qualified staff.
• Other
  • Ensure that all employees are treated with respect and in a manner consistent with University's policies.
  • Encourage staff/employees to meet or exceed customer needs and expectations. Provide detailed job responsibilities.
• Financial Management
  • Actively help manage operating expenses by monitoring the unit/clinic’s operating budget.
  • Recommend budget ideas, resources and cost containment strategies through participation in the development of the unit operating budget, reviewing staffing plan, reviewing service contracts, planning for new supply costs, etc.
  • Assist the UICC management in developing a staffing plan and be open to creativity in staff scheduling/flexibility. 
• Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction
  • Collaborate with UICC management and UI Health Care Ambulatory Nursing department to identify Quality Management and patient satisfaction opportunities for improvement.
  • Supply and Instrumentation management.
  • Incorporate the principles of Service Excellence to ensure positive patient/customer relations.
  • Implement and maintain standards and quality plans.
  • Identify inefficiencies in c