Supervisor, Inspections (Northeast)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Supervisor, Inspections

Management Level

Supervisor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 50% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $66,700.00 - $100,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Supervisor is responsible for the effective leadership and supervision of the field inspector group for a designated area/region. The Supervisor will ensure inspections performed within its area meet quality, organizational development, safety, operational excellence, cost and productivity objectives. In doing so, he/she will among other things, assist and support in operational matters; monitor, train and coach employee productivity; be charged with coordinating workflow amongst multiple locations within the area, and interact with clients’ management personnel at those facilities.

***Candidate will need to reside in the Northeastern Part of United States

What’s in it for you?

Here’s a sneak peek at the benefits you could experience as a Cox employee:

• Healthcare coverage from day 1.

• 401(k) with a company match.

• Continuing education opportunities, including tuition reimbursement.

• Generous vacation days and paid holidays.

• Inclusive parental leave policies, plus fertility coverage and adoption assistance.

• Cool perks like pet insurance, employee discounts and much more.

Check out all our benefits.

What You'll Do:

• Responsible for managing the designated Field Inspector workforce to obtain department goals and objectives.

• Coordinate inspection requests with managing the workflow of the Field Inspectors and creating schedules. This may at times require the role, as needed, to assist with the performance/completion of assigned inspections.

• Observe all work performance of all direct reports to identify areas that need improvement by coaching or training.

• Build and maintain a strong working relationship with sales and field partners.

• Onboard, Plan and Coordinate all skill-based and inspection-focused training for direct reports (CAFS app, Salesforce, eLearning, field training, etc.).

• Complete arbitration and inspection audits, as well as performance assessments, to identify training and improvement opportunities for all direct reports.

• Monitoring employee productivity and providing constructive feedback and coaching through ride along with direct reports to provide real time training and support.

• Conduct vehicle inspections and client demonstrations with Field inspectors when necessary to establish new clients and or for training opportunities.

• Review work volumes and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.

• Clearly communicate responsibilities and expectations to all direct reports, schedule time off, document attendance, and ensure that employees meet performance objectives for both quality and quantity of work.

• Become a knowledgeable in Cox Automotive policies, processes, and products to provide accurate information, both to your direct reports and peers within the team.

• Ensure all direct reports follow company and customer policies, procedures, and processes.

• Provide motivation, feedback, coaching, and guidance to all direct reports.

• Procure, distribute, and track equipment inventory.

• Participate in weekly team meetings and coordinate regular one-on-one meetings with direct reports.

• Conduct regular performance reviews for all direct reports and share feedback with Manager.

• Perform other duties as assigned.

Required Experience & Specialized Knowledge and skills

• A high school diploma/GED and 5+ years of experience in a related field, or an equivalent combination of education and work-related experience.

• 4-Plan