Technical Product Owner – Business Engine APIs

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for planning and designing new software applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation and software best practices of all development activities. Trains and mentors both technical and non-technical personnel. Assists with defining and tracking performance metrics. Provides guidance and support to other Engineers.

Job Description

Core Responsibilities

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
• Designs and oversees new software and web applications, supports applications under development and customizes current applications. Develops software update processes for existing applications. Assists and oversees in the roll-out of software releases.
• Trains and mentors software development engineers on internally developed software applications and software development best practices.
• Oversees the researching, writing and editing of documentation and technical requirements, including software designs evaluation plans, test results, technical manuals and formal recommendations and reports.
• Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
• Provides technical leadership throughout the design process and provides guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior level Software Development Engineers.
• Assists in tracking; provides and evaluates performance metrics. Ensures team delivers software on time, to specification and within budget.
• Works with Quality Assurance team to determine if applications fit specification and technical requirements. Tests and evaluates systems, subsystems and components.
• Leads project planning, resourcing, requirement analyzing and defining, detailed designing and deployment of feature or system.
• Presents and defends architectural, design and technical choices to internal and external audiences.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business, Collaboration, Design, New Software, Software Applications

Compensation

National Pay Range: $137,400.36 USD-$322,032.10 USD Illinois Pay Range: $145,987.88 USD - $283,388.24 USD Colorado Pay Range: $154,575.41 USD - $296,269.53 USD Hawaii Pay Range: $180,337.97 USD - $270,506.96 USD Washington DC Pay Range: $197,513.02 USD - $296,269.53 USD Maryland