Senior Associate, Visual Creative Services

This position will be located in our Boston office. Employees are expected to be in the office Mon-Thurs.

Who We Are: 

The Wayfair Visual Merchandising  team is a multi-talented group of strategic and innovative thinkers across many disciplines, partnering closely with cross functional  leaders to catapult Wayfair into the leading destination for all things home by developing engaging advertising campaigns, next-in-class consumer experiences, and scalable brand systems.

About the Job

Wayfair is seeking an experienced Signage Print Production Coordinator to join our team. The Signage Print Production Coordinator will contribute to  all aspects of the end to end creative development and production process supporting our Wayfair physical retail operations. This role includes many of the traditional aspects of experiential and event production, including interacting with  a stable of external fabricators, juggling tight timelines, balancing budgets, and coordinating with field employees on delivery and installation. The Signage Print Production Coordinator must collaborate and partner closely with our creative, marketing and Physical Retail teams

The ideal candidate will have a track record of success in retail print production or similar production, project management or production operations, and will demonstrate an ability to confidently manage a process and influence diverse teams to meet deadlines and collaborate toward a common goal. A strong operational orientation is key to success in this role, as is a keen eye for efficiency and a passion for process improvement. 

Physical Retail is a new and growing team at Wayfair, so the Signage Print Production Coordinator will need to collaborate with all partner teams, championing the process up front, rolling it out across the teams, and continuing to optimize and pivot as we grow and scale. It will require flexibility and a scrappy, roll up the sleeves mentality to build out this new capability from the ground up. You’ll coordinate and deliver projects that support our existing stores’ seasonal floor sets in addition to projects that support Wayfair’s scaling expansion in Physical Retail. This role will focus on Wayfair and their Standalone Brands (SAB): AllModern, Birch Lane, Joss & Main and Perigold.

What You’ll Do: 

Primary responsibilities include, but are not limited to:

• Develop and maintain strong relationships with key stakeholders including: Visual Presentation, Brand Creative, Creative Operations, Marketing and Store Operations
• Facilitate excellent print production management as it relates to: time, cost and communication, ensuring vendor output matches Wayfair’s quality and service expectations
• Prioritize and complete multiple projects within competing deadlines with high level of organizational skills
• Review project financials: purchasing, billing and reconciliation; escalating budget risks in a timely and efficient manner.
• Maintain and update the vendor/supplier database and department budget (specific to visual creative services) and support execution and submission of purchase orders, invoices, etc.
• Monitor delivery and implementation of projects with Installation Manager within our Mock Store Locations or Physical Retail stores. 
• Maintain and update communications to store teams accurately and adjust as needed.
• Support New Store Openings with launch kits and supplies.
• Project types such as: in-store presentation displays, decorative props, non-branded and branded elements and supplies are within the scope of this role.

Who are we looking for

We are looking for individuals who have a proven track record in owning and driving major businesses/initiatives, managing teams and developing functions in environments such as:

• Print and Signage production - including paper, cardstock, vinyl and dye sub
• Project Management 
• Retail - Big Box / Specialty

Communication is key and you should be comfortable working in a fast-paced technology and data-driven business environment.

Qualifications

• Seasoned Retail Associate, with 2+ years of production experience and working cross functionally 
• Degree-level qualification in business or a related field
• Exposure to print production and associated applications, Adobe Suite
• High level of comfortability using Google Suite and Slack
• Exposure to vendor management process
• Able to work efficiently and effectively within a dynamic, fast-paced environment that’s constantly changing as Wayfair’s Physical Retail organization and fleet scales
• Proficiency to prioritize and manage multiple projects or tasks, with high adaptability to change