Onsite General Manager

Description

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as the On-Site General Manager, Brio Homeowners Association, Inc., Washington, UT.

Who We Are

Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Texas, Arizona, Utah, and Colorado. PMP delivers a level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest-growing management firms which provides our team members’ a unique opportunity to evolve and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:

Instagram/pmpmanage
Facebook/pmpmanage
LinkedIn/pmpmanagement

Who We’re Looking For
PMP is looking for an active supporter of the community vision and strong client, staff, and community commitment. They will promote client retention and satisfaction, employee retention and satisfaction, and the advancement of the client in terms of its image, visibility, and reputation.

Position Description: PMP’s On-Site General Manager is responsible for up to five associates, handling matters of performance management, mentoring, and ensuring employee have the tools, support, and training necessary to be successful. The ideal candidate will possess strong leadership and communication skills, a passion for providing extraordinary customer service, and a positive demeanor. 

Duties & Responsibilities:

• Work closely with the Board of Directors to plan and implement  strategic plans, goals and objectives.
• Assist in the implementation of the stated priority goals/issues and  business plans of the client.
• Assist in managing all agreements to ensure that they are executed and implemented appropriately between all organizations and that the financial obligations are accurately recorded.
• Ensure adherence to association policies and procedures, and compliance with corporate, civil code, and state and federal obligations.
• Has direct responsibility for up to 5 other associates, including directing work, scheduling, and overseeing day-to-day operations.  
• Responsible for the approval of requests for time off and vacation for staff. Will plan and schedule for adequate coverage.
• Work with the Utah GM and is responsible for the training, counseling, and professional advancement of staff under your responsibility.   
• Ensure all board documents and packets are prepared in accordance with governing documents and local laws, posted, and delivered properly.
• Oversee responsibility to ensure Board Minutes are completed accurately and filed per the local laws.
• Processing of all billing and invoices.
• Oversee code compliance and enforcement and ensure policies are properly implemented and proper records are maintained.
• Oversee subcontractors’ adherence to specifications and that work is completed in accordance with client standards.
• Provide leadership at each meeting in terms of agenda support, written and oral reports as requested on designated items, and summarize the priorities of each meeting as they relate to the community.
• Maintain awareness of homeowners’ community desires.
• Support and assist in hiring, training, and supervising all direct or indirect staff in accordance with PMP policies.
• Assess and monitor community needs and identify opportunities for improving service delivery methods and procedures and developing new programs.
• Actively manage customer and staff problems and issues, making appropriate decisions consistent with company policies, procedures, and practices.
• Recommend, develop, and roll out any programs or initiatives that would increase operational effectiveness, efficiency, and cost reduction.
• Attend and participate in professional industry meetings. Stay abreast of new trends and innovations in the fields of community   management and community programming.
• Maintain all professional designations, including continuing education courses.
• As requested, takes a leadership role with Capital and Reserve projects.
• Schedule and run weekly and monthly staff touch base and