Insurance Sales Agent, Inbound Call Center (Remote)

Sales Associate - ST10JN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.          

Candidates in the San Antonio, TX and Hartford, CT areas should apply for the Hybrid Sales Agent Role located on The Hartford website. All other locations are eligible for this remote role.

We will be hiring for the following schedule only:

Start Date: March 25, 2024 (Unlicensed), April 8, 2024 (Licensed)

Training Hours: Monday - Friday 10:30 am - 7:00 pm EST

Post Training Hours: Monday - Friday 11:30 am - 8:00 pm local time & every other Saturday 9:30 am - 6:00 pm EST

You will receive Thursday off when you work on Saturday.

You will receive a 5% shift differential for working every other Saturday after training.

As a teammate of The Hartford in the Personal Lines Direct Sales organization, you will provide insurance recommendations, quotes, and issue policies to individual consumers seeking automobile  and home coverages across the United States. The business includes AARP Automobile and Homeowners Insurance Program and has continued to serve members since 1984.

At The Hartford we are committed to a high level of ethics and integrity, where we place the customer at the center of everything we do. Our team values open communication and maintains a positive, dynamic work environment that encourages collaboration and continuous improvement. Our onboarding program is robust for preparing our teammates for success in the role. Leaders will coach and guide you toward achieving your career goals.

AS A SALES AGENT YOU WILL:

• Provide insurance recommendations, quotes, and issue policies.
• Use a consultative approach to determine customer needs, build rapport, and provide solutions based on current products and service offerings.
• Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage knowledge and resources to provide the appropriate solutions.
• Join  an inbound sales team that promotes teamwork, collaboration, and continuous improvement.
• Complete approximately 12 weeks of paid training, including preparation and sponsorship for your Personal Lines insurance exam. Those who are already licensed will receive 10 weeks of training instead.

Location: Remote-Work from Home

• High speed broadband cable internet service with minimum upload/download speeds of 10Mbps/100Mbps and your internet provider supplied device is required to be hardwired to The Hartford issued router and/or computer.  To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.
• This is a customer-facing role which requires your full attention with our customers. A distraction free environment is required.

COMPENSATION:

• Competitive monthly sales incentive plan.
• Opportunities for career progression promotions within the sales role
• 5% shift differential for working every other Saturday after training.

BENEFITS:

Our company's success is due to our employees' dedication and passion for their work. They are our greatest asset. That's why we are committed to offering employees and their families a comprehensive benefits package and award-winning wellness programs. By helping our employees achieve their full potential, we unlock our own.

• Medical, Dental, Life and Disability Insurance - starts on first day of employment; Wealth Benefits to help you reach your financial goals; 401K, Employee Stock Purchase, Basic Life and AD&D Insurance.
• Generous paid time off program and paid volunteerism.
• Tuition reimbursement, loan repayment program, company discounts and employee recognition programs.
• Wellness programs including EAP visits, free nutrition counseling, weight management programs, sleep improvement program, fitness centers reimbursement, activity challenges and much more.
• Medical advocacy program to help employees receive the best care from highest quality providers.

WHAT WE ARE LOOKING FOR:

• Demonstrated background in sales, customer service, insurance, call center, retail, or a related field preferred.
• Resiliency and tenacity are a must, as well as a compelling sales aptitude and exceptional negotiation skills.
• Individuals who thrive in a fast-paced environment.
• High school diploma, college degree