Executive Talent Experience Lead (3-6 month contract)

WHAT IS BOX?
Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU
We are hiring an Executive Talent Experience Lead to join our small and mighty team to support our global executive search efforts. This role is instrumental in providing our executive level candidates with a delightful, high touch experience when they are onsite at our Redwood City HQ and be an important partner to the other executive talent experience leads, executive talent partners and interview teams when it comes to scheduling, search logistics and virtual candidate experiences. Our team is responsible for the entire executive talent lifecycle at Box, starting with attracting the best talent all the way through successful onboarding and beyond to support Box's business goals and growth trajectory. One of Box’s core values is “blowing our customers’ minds” and this role will play a crucial role in “blowing our candidates’ minds”.

WHAT YOU'LL DO

• Execute on high touch, timely and customer centric scheduling and coordination throughout the entire exec search life cycle, including managing candidate scheduling, tracking progress across various tools, coordinating virtual and in-person interview panels, and ensuring timely communication with relevant parties to ensure an efficient search management
• Establish a world class, high touch candidate experience in close collaboration with the exec search team and hiring teams, including executive leadership, cross-functional teams (people operations, EAs, etc.), executive candidates, and more to ensure smooth and consistent hiring experiences
• Be the point of contact for candidates and your internal team(s) to ensure that they have everything they need to be successful in their conversations / interviews
• Contribute to ad-hoc executive search related projects as assigned by the team to support growth and scale, as well as further your own development, for example XLT onboarding program, talent events, team enablement, and much more
  
  

WHO YOU ARE

Required skills

• Experience in customer service and / or hospitality, with a strong focus on providing exceptional guest experiences
• You're organized, with great attention to detail to ensure consistent and accurate scheduling while dealing with a high volume of requests and calendars
• You build strong relationships with interviewers, teammates, and other stakeholders
• You have a service-oriented mindset, strong problem-solving skills, and the ability to prioritize tasks, while keeping others in the loop
• You operate with integrity, discretion, thoughtfulness and respect while engaging with schedules or confidential / sensitive information
• You embrace change and effectively organize and adjust work based on business priorities, to achieve high quality results
• You demonstrate proactive ownership by offering innovative and constructive ideas to further our team's success and enhance our coordination workflows
• You have a positive mindset, demonstrating resilience in high-pressure situations while maintaining humility and composure
• You have a team-centric mindset and demonstrated ability to succeed in a collaborative environment
• You love to learn and are open to new technologies (i.e. Box, Thrive, Greenhouse)
• High school degree with 2+ years of related experience or an Associate's/Bachelor's degree in lieu of experience
  
  

Preferred skills

• Experience balancing multiple projects and customer relationships
• Experience in a people facing or scheduling / coordination role