Manager, Relationship Support - The Orchard

<h2><strong>About The Orchard</strong></h2> <p></p> <p>The Orchard is a leading global music distributor and Artist &amp; Label services company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and adapt in the dynamic global music industry. We specialize in being artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical distribution solutions. The Orchard’s comprehensive artist &amp; label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.</p> <p>The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.</p> <p></p> <p>We are seeking a <strong>Manager, Relationship Support</strong> candidate to play a key role in the global development of our label and artist roster. Reporting into the Relationship Management Lead based in New York City, this role will work across key markets domestically and&nbsp; internationally, coordinating and managing tasks for artist and label campaigns, offering vital sales support, and overseeing the evaluation of services. You will also ensure campaign effectiveness by tracking sales and budgets, collecting key assets and materials, and assisting with critical day-to-day responsibilities across the team. The ideal candidate will have a strong understanding of how to work cross-functionally between departments and within diverse systems globally - with a concentration in markets across Asia. They are capable of handling multiple tasks efficiently.</p> <h2><strong>What you'll do:</strong></h2> <ul> <li>Office- first role, in office 4 days a week</li> <li><strong>Campaign Tracking:</strong> Monitor the progress of ongoing campaigns, alongside the team Relationship Manager, ensuring timelines, budgets, and deliverables are met.</li> <li><strong>Budget Management:</strong> Track campaign budgets, ensuring all expenses are accounted for and aligned with the allocated budget.</li> <li><strong>Optimization &amp; Audits:</strong> Conduct campaign evaluations identifying areas for improvement, ensure services are being optimized, and processes across teams are working effectively.</li> <li><strong>Project Management:</strong> Drive and develop project plans, key deliverables, KPIs for assigned campaigns and work strategically across teams in the US and key international markets to bring forward opportunities for labels and artists.</li> <li><strong>Release Campaign Oversight:</strong> Work closely with the Relationship Manager in ensuring critical new releases in