Senior Manager, Sales Engagement and Hotel Sales Strategy

Wyndham Hotels & Resorts is now seeking a Senior Manager, Sales Engagement and Hotel Sales Strategy to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Senior Manager, Sales Engagement & Hotel Sales Strategy is a strategic, field-facing leader responsible for developing and executing sales engagement strategies to support Wyndham’s hotel brands. This role works directly with franchisees to identify sales gaps, strengthen lead response, and activate revenue-generating tools and programs. By leveraging performance data and market insights, the position delivers tailored action plans, coaching, and consulting to help hotels improve their sales readiness and win more business. The ideal candidate brings deep expertise in hotel sales, a strong understanding of multi-segment business, and the ability to build trust with both hotel leaders and internal stakeholders.

What you'll do

Sales Strategy Development & Execution 

• Build and execute sales strategies tailored to regional and segment-specific hotel needs. 
• Analyze performance metrics and market conditions to prioritize engagement. 
• Create strategic recommendations for improving sales process and driving system adoption. 
• Develop action plans for hotels to improve lead response and sales conversion. 

Hotel Engagement & Support 

• Partner with hotel GMs, Directors of Sales, and ownership to evaluate sales health. 
• Conduct virtual and on-site consultations to improve selling practices. 
• Support program implementation such as WR Business, Cvent, and Everyone Sells. 
• Deliver custom engagement based on business mix and opportunity. 

Internal Collaboration & Hotel Advocacy 

• Serve as the hotel advocate across Global Sales, Revenue Management, and Operations. 
• Share hotel feedback to inform enhancements to tools, training, and strategy. 
• Work with Franchise Development to communicate the sales value proposition to prospective owners. 
• Partner with internal teams to align resources, messaging, and support. 

Performance Monitoring & Strategic Insights 

• Use data tools (e.g., Salesforce, RevIQ, NexGen) to evaluate sales performance. 
• Track hotel program adoption and engagement impact. 
• Deliver insights and reporting to drive performance improvement. 
• Identify trends and share best practices across the organization. 

Supportive Leadership  

• Foster a positive and collaborative environment among hotel staff to encourage team engagement and productivity.  
• Champion a culture of continuous improvement, encouraging innovative ideas and solutions from team members.  
• Serve as a resource for sales staff, addressing questions and challenges related to sales operations and processes.  

You'll be successful if you have

• Relationship Building: Able to build trust and rapport with hotel leaders at all levels.
• Sales Knowledge: Strong foundation in hotel sales processes and systems.
• Education & Coaching: Comfortable delivering education and guiding teams through new tools.
• Collaboration: Skilled at working cross-functionally and communicating across teams.
• Adaptability: Thrives in a dynamic, changing environment with multiple stakeholders.
• Problem Solving: Resourceful and proactive when faced with challenges or gaps in support.
• Analytical Thinking: Uses performance data to guide conversations and decisions.
• Ability to work well both independently and as part of a team to achieve goals and targets.
• Proven ability to lead a team of developing