Senior Manager, Solution Consultant

Job Description
At Acxiom, we equip leading companies to genuinely understand their customers through the innovative application of data and technology to marketing and growth strategies. This customer intelligence enables brands to acquire, retain, and grow customer relationships.

We are focused on driving successful outcomes for our clients through the solutions we deliver. We have a rich history of combining innovation and creativity to drive demonstrable results. Our ability to consistently deliver positive outcomes while maintaining the highest levels of ethics and integrity is why we are a trusted advisor to our clients and a long-standing leader in our industry.

As part of our Client Revenue organization, we are hiring a Solution Consultant focused on Financial Services. With a command of technical and soft skills, and exhibiting substantive business acumen, the Solution Consultant will utilize their technical expertise, experience, and thought leadership to act as a strategic advisor to clients during the pre-sales processes. This role is expected to build strong relationships with clients and assist the account team in delivering solutions that address the unique needs of each client.

Key Responsibilities

• Provide financial services solution and industry expertise that results in increased pipeline and exceeding revenue targets.
• Own solution definition, strategy, and positioning.
  • Collaborate closely with the account team to understand customer requirements, challenges, and objectives, and translate them into effective solutions.
  • Build consensus across various teams through active listening, diplomacy, and leadership.
  • Assist in preparing and delivering responses to RFPs (Request for Proposal) and RFIs (Request for Information), ensuring accuracy and alignment with client needs.
  • Deliver compelling presentations to showcase the capabilities and benefits of Acxiom solutions, effectively addressing client pain points and illustrating value propositions.
  • Act as a technical consultant, advising clients on best practices, integration strategies, and configurations to optimize the utilization of our products within their existing systems.
  • Focus on selling complex solutions in terms of business outcomes and industry care abouts.
  • Explain complex concepts in simple terms by translating technical concepts into everyday language.
• Gather and align teams to solution requirements and ensure correct input to pricing tool.
• Collaborate with the product organization, sharing client feedback, market insights, and trends to contribute to the continuous improvement of our products and services.
• Partner with product teams to develop demos and talk tracks that demonstrate the uniqueness of the Acxiom value proposition.
• Maintain up-to-date knowledge of industry trends, competitors, and emerging technologies related to our capabilities and our clients’ needs.
• Identify, lead, and collaborate on new innovative solutions and capabilities to drive and support growth strategy.

Require Qualifications

• A minimum of 7 years of related experience with a bachelor’s degree, with significant experience in financial services industry.
• Proven track record selling complex enterprise solutions. Extensive understanding and/or hands-on experience in marketing and advertising technology products, solutions, and platforms.
• Strategic planning experience and the ability to build future-looking strategic marketing roadmaps.
• Solid foundation in media and programmatic environments.
• Self-motivated, adaptable, and able to thrive in a fast-paced, dynamic environment.
• Excellent technical and problem-solving skills.
• Excellent written and verbal communication skills.
• Excellent presentation skills.
• 30% travel required.

Differentiating Qualifications

• Experience leading complex digital transformation projects at large organizations.
• Knowledge of cloud providers – Snowflake, GCP (Google Cloud Platform), and AWS (Amazon Web Services) environments.
• Knowledge of marketing cloud platforms – specifically Salesforce Marketing Cloud and Adobe Experience Platform.
• Knowledge of CDPs (Customer Data Platforms).
• Relevant certifications are a plus.

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Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status