Administrative Assistant (Hourly)

Requisition Id: 3154 

Hourly Pay Rate: $17.12

Hourly Pay Grade: H5 

Expected Work Schedule: 20-40 hours per week (working hours flexible). Actual hours will fluctuate with seasons, program schedules and other factors. Funded up to 1300 hours/year (25 hours/week).

Job Location:  Shoal Creek Conservation Education Center (JOPLI1) 

Closing Date: April 17, 2024 or until filled

Our Culture: The Missouri Department of Conservation supports a culture of trusted professionals that is dedicated to our mission, responsible stewards, and believe in One MDC. 

To learn more about this exciting opportunity, please email the hiring supervisor, ​Timothy R Smith , at Tim.Smith@mdc.mo.gov or call 417-629-3434 ext. 4532 , Monday through Friday 8am - 5pm.

Summary/Objective

Greet visitors, provide customer service and administrative support at the Shoal Creek Conservation Education Center. This is a skilled, intermediate level reception position involving a variety of tasks in the Education Branch.

Essential Job Duties

• Oversee reception desk operations and provide excellent customer service to visitors and callers.
• Correspond and communicate with internal and external customers via phone, email and in-person discussions about a variety of topics including hunting, fishing, outdoor recreation, nuisance wildlife, and permit related questions.
• Answer departmental process questions for internal and external stakeholders, and assist with training, when necessary.  
• Develop brochures, fliers, presentations and other creative displays, as needed.
• Handle reservations for public equipment use and education materials.
• Assist staff with special events and programs.
• Assist staff with education animal husbandry duties.
• Monitor publications inventory and re-order as needed.
• Register program participants and perform other tasks in the Department's Event Managment System.

Ancillary Job Duties

• Back-up and/or assist other administrative personnel, when needed.
• Troubleshoot office machines.
• Other duties, as assigned.

Education and Experience

• High school diploma or equivalent.
• At least three (3) years of progressively responsible professional experience.

Knowledge, Skills and Abilities

• Ability to use office equipment, such as copier, multi-line phone system, fax machine, scanner, 10 key machine and computer.
• Excellent customer service and communication skills.
• Time management and organizational skills.
• Attention to detail.

Work Environment

• Work is performed in a standard office environment.

Physical Abilities

• Remain in a stationary position 70% or more of the time.
• Constantly operate a computer and other office productivity machinery.
• Frequently communicate and exchange accurate information.
• Clarity of vision at 20 inches or less.
• Regularly lift up to 5 pounds, correctly lift up to 10 pounds.
• Concentrated attention is required at all times.
• Regular attendance is a necessary and essential function.

Disclaimer

This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  The Missouri Department of Conservation reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.  Management reserves the right to change job descriptions, job duties, functions, and requirements.

Exemption Status/Special Notes

This position has been determined to be Nonexempt according to the Fair Labor Standards Act.  Employees must agree to accept compensatory time in lieu of cash payments in accordance with the Department's Compensatory Time Off and Overtime Policy. 

Salaried and hourly employees are expected to use a mobile device-cellular phone for Department business, as needed. 

MDC promotes a Tobacco-Free (smoke and smokeless) working environment.

The Department of Conservation will only hire United States citizens and aliens authorized to work in the United States.  All new employees will be required to complete an "Employment Eligibility Verification" (Form I-9) and produce requested documentation after employment.

Candidates seeking initial employment or re-employment must submit to a drug screen following offer of employment.

All persons employed with the state of Missouri shall file all state income tax forms and pay all state income taxes owed.