In-Service Maintenance Advisor (Lead or Senior)

In-Service Maintenance Advisor (Lead or Senior)

Company:

The Boeing Company

Boeing Commercial Airplanes (BCA) is seeking a Lead or Senior In-Service Maintenance Advisor to join the Product Development Chief Mechanic Office (PD CMxO) Team in Everett, WA. This role is pivotal in enhancing the supportability and maintainability of our aircraft, ensuring optimal production systems, and improving airline maintenance and logistics.

The role of the In-Service Maintenance Advisor is essential to Boeing Commercial Airplanes as it directly impacts the reliability, safety, and efficiency of our aircraft operations. By leveraging technical expertise in aircraft design supportability and maintainability, this position ensures that our products meet the highest standards of performance and customer satisfaction. The advisor plays a critical role in championing innovative maintenance technologies and advocating for best practices within the enterprise, which not only enhances the competitive advantage of Boeing but also fosters strong relationships with our customers. Furthermore, this role is vital to the product development organization, as it informs the design and production systems of future aircraft, ensuring that they are optimized for maintainability and operational efficiency from the outset. In an industry where operational efficiency and regulatory compliance are paramount, the In-Service Maintenance Advisor serves as a crucial link between engineering, production, and customer operations, driving continuous improvement and ensuring that our aircraft remain at the forefront of reliability and performance in the market.

Position Responsibilities:

• Primary back-up to the PD Chief Mechanic
• Leverage strong technical expertise in aircraft design supportability and maintainability to influence product development
• Champion the research and development of innovative maintenance technologies that enhance Boeing's competitive advantage and benefit our customers
• Advocate for customer operations and maintenance disciplines across the enterprise, developing technical performance standards and guidelines
• Provide expert advice on regulatory matters and investigate emerging technical issues related to aircraft maintenance
• Serve as a key influencer in shaping the aircraft maintenance vision, impacting production system mechanics, and optimizing aircraft maintenance and operations
• Act as a liaison between Boeing and customers, addressing maintenance-related concerns and driving improvements in customer processes
• Represent Boeing maintenance in sales and marketing initiatives, emphasizing the importance of maintenance and reliability in aircraft design and support
• Supporting future production system development
• Enabling a learning organization where our everyday thinking supports failure and celebrates success
• Promoting higher performance standards for ourselves and others, Operating as “One Boeing” and drive Respect for People culture
• Acting as the aircraft maintenance advocate responsible for ensuring a consistent approach to airplane build, test, maintenance, operational dispatch, reliability, durability, availability, lifecycle costs and impacts to our customers
• Providing design level guidance on human factors relating to aircraft maintenance and production tasks to minimize risk, optimize accessibility, and eliminate possible injury and human error
• Actively influencing new airplane programs and aftermarket deliverables to ensure efficient and practical alignment with the needs of our airline customers and regulatory agencies
• Applying and sharing advanced troubleshooting techniques for production and aftermarket problem resolution
• Possessing demonstrated technical excellence and persuasive qualities to effectively influence diverse audiences
• Must be able to effectively partner with aircraft maintenance organizations, airlines, various internal organizations, regulators, supply base, and industry committees
• Communicating customer's in-service challenges to other Boeing organizations for practical understanding and design consideration
• Surveying and auditing customer technical operations while making recommendations to improve customer maintenance processes
• Work cross-functionally both with internal Boeing stakeholders, including Senior and Program Leadership, Chief Engineers, Chief Pilots, and Design Engineers, and with external stakeholders, including airline customers, regulators, and industry entities
• Provide guidance during requirements development and validation to ensure that our customers’ needs, and regulatory requirements are met
• Interface directly with various Boeing technical organizations throughout an aircraft’s entire development life cy