Business Analyst, Digital Solutions - Fidelity Workplace Consulting

Job Description:

The Role  

As a Digital Solutions Business Analyst, you will support the delivery of benefits-related websites for a variety of clients. You will contribute to all stages of website creation for both content-only sites and more personalized (i.e., data/logic-driven) sites. Your responsibilities will include documenting business and data requirements, entering and maintaining site content, supporting the creation of test and production data files, reviewing website functionality (QA), validating the user experience, coordinating internal and client testing, and providing business validation for technology procedures like single sign-on and security scans. You will serve on multiple project teams simultaneously and as a member of those teams, you will work directly with clients, internal partners, and programmers. To be successful, you must be highly motivated – a self-starter who establishes ownership and is capable of driving digital solutions from concept to reality. 

The Expertise You Have  

• Experience/curiosity about digital communications and being on a team that supports the delivery of websites to meet unique client needs 

• Experience with data management tools (e.g., MS Excel) 

• Bachelor's Degree in Digital Communications, Business, Mathematics, Economics, or subjects applicable to web/digital solutions 

• Experience with online Content Management Systems (CMS) software/platform (a plus) 

• Experience in the employer benefits industry (a plus) 

The Skills You Bring 

• Ability to clearly define detailed business and technical requirements that ensure all parties share a common vision of the project’s scope and functionality 

• Ability to interpret and manipulate data sets, and perform basic calculations 

• Strong critical thinking and problem-solving skills, with an ability to ask critical questions to proactively identify potential problems as well as paths towards resolution 

• Excellent time management skills, including a strong aptitude to balance and prioritize multiple projects in a fast-paced work environment  

• Ability to work within budgeted timeframes to help maintain client profitability without sacrificing quality  

• Ability to simplify and present technical, complex concepts to non-technical business partners 

• Ability to execute on tasks autonomously, while remaining coordinated with a broader team 

Note: Fidelity will not provide immigration sponsorship for this position.

The Team 

The Fidelity Workplace Consulting Group is made up of over 600 professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, offering a broad range of services that span benefits design, strategy, funding, communication, and delivery. Many of our team leaders bring experience from other leading consulting firms. While we primarily serve Fortune 1000 companies, we also work with Fidelity clients of all sizes ranging from Fortune 50 to tax-exempt market to Fortune 2000. For more information about Fidelity Workplace Con