Workforce Business Development Manager

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:
The Workforce Business Development Representative develops and maintains client relationships across multiple geographies throughout the United States. The Workforce Business Development Representative establishes and/or expands national strategic workforce training relationships for UMA Education, Inc., with healthcare employers who are in healthcare verticals, including but not limited to healthcare systems and hospitals, healthcare informatics, pharmacies, healthcare staffing agencies, healthcare call centers, plasma and blood centers, insurance providers, urgent cares, and physicians’ groups.  

• Anticipated salary of $80,000 - $85,000; based on experience and qualifications
• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Key Responsibilities: 
Functional:

• Work closely with the Director of Educational Strategic Initiatives to create a business plan to develop and sustain relationships geared to creating staffing and workforce training solutions with high-potential corporate partners.
• Develop meaningful relationships with healthcare employers to support specific training outcomes and strategically bolster employers’ ability to recruit and retain staff through training.
• Maintain outreach to established and new employer partner accounts on a regular basis.
• Establish a minimum number of client meetings per week with senior level decision makers at target firms.
• Achieve a minimum of committed relationships that result in an increased number of learners trained and certified or licensed where applicable, measured on a quarter-over-quarter and year-over-year basis.
• Develop reputation and expertise within the target market to establish UMA Education and Nasium Training as a go-to source for training solutions.
• Actively participate in researching and culling lists as well as planning and attending appropriate conferences to develop new contacts.
• Be available to answer employer questions via email and phone as they arise, whether during regular business hours or outside of typical business hours, as needed.
• Develop strong internal relationships across UMA departments.
• Participate in on-campus meetings as needed for cross-collaboration, employer sessions, production enhancements, strategy sessions, or at management request.
• Perform all other duties as assigned and requested.

Technical:

• Track progress across individual accounts/employers in required CRM.
• Strong research skills to uncover and understand potential partner hiring needs, job paths, and decision makers within partner organizations.
• Strong operational skills and ability to triage day-to-day issues as they arise within training cohorts, maintaining positive communications with the employer and problem-solving skills.
• Working knowledge of learner support and instruction as well as collaboration with learner support staff and instructional staff to ensure training cohort success.

Support Institutional Initiatives:

• Keep current with institutional goals, obj