Product Manager, Care Team Platform

Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Product Manager, Care Team Platform. In this role, you will be responsible for improving aspects of the Care Team experience, building the tools necessary to make providers feel “superhuman” as they support their patients through complex care journeys.

 

As part of our Product team, you will work closely with multiple parts of the organization in this cross-functional role, including ongoing collaboration with our Clinical Programs, Design and Engineering teams, as well as supporting and engaging closely with our Customer Success and Implementations teams.

 

Ideal candidates will be driven by the problem we are solving, but also by the innovative approach and technology that we are applying to healthcare—looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.

 

Primary Responsibilities:

• Improving the day-to-day experience for Care Team users managing patients within our platform, from initial enrollment to program completion
• Guiding and refining the vision and strategy for new and existing features, ensuring that our offering meets the needs our target market
• Collaborating closely with a dedicated team of Product Managers, Designers, and Engineers focused on developing and enhancing the Care Team Platform
• Coordinating with Product Managers on other parts of the product, including the Implementation Tools product team on the interfaces to setup and configure the Care Team Platform

 

Qualifications (Required):

• 2+ years experience in a in a B2B/enterprise product role
• Track record of owning strategy for products/product suites/lines of business
• Strong analytics and data-driven approach to prioritization and roadmap development
• Strong organizational, leadership, and communication skills

 

Qualifications (Bonus):

• 0 to 1 product/platform development experience
• Prior work at a startup
• Experience in healthcare

 

What You Get:

• An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually
• Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup
• Work alongside world-class clinical, operational, and technical teams to build and scale Memora
• Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams
• Improve the way care is delivered for hundreds of thousands of patients
• Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans
• Ownership over your success and the ability to significantly impact the growth of our company
• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan

About Memora Health:

Memora Health helps healthcare organizations digitize and automate care journeys, making complex care delivery simple for patients and clinicians to navigate. Memora Health ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EHR. Memora's platform reduces care team notifications by nearly 40%, has an average patient NPS over 70, and improves engagement and clinical outcomes across diverse populations. Memora Health is headquartered in San Francisco, CA, with clients and team members around the world, and is backed by Andreessen Horowitz, Transformation Capital, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman's Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.

 

Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.