Sr. Digital Accessibility Manager

Overview

Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives.  Here at the American Heart Association, you matter and so does your career.

 

The American Heart Association has an excellent opportunity for a Sr. Digital Accessibility Manager in our National Center office located in Dallas, TX. 

 

The Sr. Digital Accessibility Manager is responsible for guiding internal stakeholders in digital accessibility development, testing, and remediation and verifying American Heart Association’s compliance to WCAG and other accessibility requirements. This role is responsible for educating staff and contractors how to implement and test webpages, mobile applications, PDFs, and other tools or communications.

 

The Sr. Digital Accessibility Manager will facilitate accessibility governance processes, including monitoring the Association’s digital properties for WCAG compliance, review and follow-up of extension requests, and recommending and overseeing tools that support delivery of accessible solutions (e.g., Siteimprove and Deque axe). This position interfaces with third-party vendors, American Heart Association's Legal team, business resources and Business Technology staff to ensure accessibility considerations across the Association. The ideal candidate will have strong technical expertise, a desire to learn and teach, and a desire to support culture changes so that the way we develop and deliver digital tools includes accessibility considerations.

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.org.

Responsibilities

• Provide expert accessibility feedback and mentoring in areas of design (UX/UI), development, and testing to American Heart Association teams on new systems, features, and functions; recommending solutions to achieve or maintain compliance while crafting accessible digital products for an excellent customer experience.
• Assess internal and third-party applications to identify accessibility issues. Complete and deliver reports and documentation of assessments and participate in follow-up communications. Work with third-party vendors to identify remediation plans acceptable to the American Heart Association. Connect with internal staff and external parties any failures to comply with guidelines; and negotiate cost-effective remediation initiatives with third-party vendors.
• Be the subject matter expert for WCAG guidelines and stay informed of the guidelines as they evolve. Help to develop a plan for transitioning to new guidelines when they are updated. Monitor the accessibility industry and leaders in the field.
• Support needed materials and training of internal BT and business users on accessibility guidelines and standards. Partner with groups across the Association to share best practices for digital accessibility and help to develop protocols to improve internal process that support accessibility for end users.
• Help accountable staff (BT, business or legal) interpret accessibility reports and required next steps.
• Compile and report current enterprise accessibility compliance status, progress, and risks to management.
• Use development and technical skills to go into code and documents to resolve accessibility barriers.

Qualifications

• Bachelors Degree
• 5 years of relevant work experience
• Experience in front-end development including coding in HTML, CSS, and JavaScript and other frameworks used for rich interface programming, as well as hands-on experience with Assistive Technology (screen readers, magnifiers, alternative input, etc.)
• Solid understanding of WCAG and WAI-ARIA.
• Experience in manual and functional testing as well as manual testing using JAWS, NVDA, VoiceOver, or similar tools.
• Experience driving accessibility improvements on a software development or technology team.
• Understanding of responsive design and mobile native applications as they relate to accessibility.
• Experience evaluating the conformance of web content against the Web Content Accessibility Guidelines using axe DevTools, WAVE, Accessibility Insights, or similar tools.
• Experience remediating PDFs and other document formats and awareness of