Agency Development Specialist

Chubb Insurance Solutions Agency, (CISA), a Chubb owned fully licensed agency, manages the distribution of all Chubb products on behalf of North American Field Operations.  Chubb is looking to significantly expand our agency distribution and this role will be critical in these growth efforts to find, onboard and track newly appointed agents as they develop their Chubb relationship across all business and industry segments.  Products and programs include admitted and non-admitted Personal Risk Services, Small and Mid-Market Commercial Insurance, Financial Lines, Agribusiness, and Accident & Health.  The Agency Development Specialist will report to the Vice President of Producer Development. 

The Producer Development team is seeking a motivated and energetic Agency Development Specialist to support distribution expansion initiatives to maximize agent engagement, growth and profit.  Excellent communication and organizational skills are a critical requirement for this team member who must be able to multi-task, collaborate effectively with others and independently prioritize responsibilities.  A professional demeanor, attention to detail and positive attitude are a must.

MAJOR DUTIES & RESPONSIBILITIES:

• Within a defined regional territory, promote distribution expansion through the entire agent customer journey process from the initial prospecting and vetting phases through onboarding, training, development, and continued agency management
• Apply target market appetite knowledge across the breadth of Chubb products and business segments to effectively recommend appointment type, training, marketing and underwriting resources.
• Develop and be able to effectively communicate Chubb’s underwriting appetite and key benefits of all commercial and personal insurance products.
• Monitor and report on key performance indicators (KPIs) for newly appointed agents and brokers.  Make recommendations to leadership related to agency performance.
• Compile and maintain profile information on agents in the company distribution management system.
• Execute on health check activities with newly onboarded agencies; ensuring an optimal onboarding experience with an eye toward uncovering opportunities to grow with the agency.
• Collaborate with employees across various units; Producer Services, Production, Sales & Marketing, and Agency Education.
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
• Communicate directly with internal and external clients to build credibility and develop business relationships.

Competencies:

• Understanding of distribution management
• Ability to drive results and innovate in a fast-paced environment
• Excellent organization skills and ability to multi-task
• General knowledge of insurance products, appetites, insurance agent operations
• Exquisite client service skills, including oral and written communication
• Excellent knowledge of MS Office, specifically Word and Excel.   Comfortable with client relationship management tools, and financial analytics tools to monitor and report on key performance indicators (KPIs) for newly appointed agents
• Ability to work independently in areas without defined workflows, as well as in a team environment
• This position is based in an office with occasional flexibility for remote working

 Education and Experience: 

• Associate or Bachelor degree preferred 
• At least 2 years of industry experience in insurance and/or advising clients on insurance programs and products preferred

The pay range for the role is $70,100 to $110,800. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and complian