Specialist, Program

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Specialist, Program

Job Description Summary:

To support the assigned department and work directly with the department head on coordination of department program activities.

Job Description:

Description of Duties and Tasks

1) Arranges and coordinates assigned activities, as needed.
2) Advises students on various aspects of the program such as majors, course selection, transferability, and prerequisite for degree plans.
3) Distributes and tracks student paperwork, as required.
4) Maintains communications with department chair and faculty in the department.
5) May assist with creation and maintenance of departmental and/or instructional websites.
6) Depending on department, may address student issues arising from field observation requirement. Forwards such issues to Department Chair as needed. Meets with students on a one-to-one basis when necessary, to resolve problems with field observations.
7) Depending on department, may coordinate placement and scheduling of Austin Community College (ACC) students in public schools for required observations. Maintains telephone and email correspondences with ISD partners, ACC faculty, and students. Prepares and forwards all necessary documentation and background check information to participating school districts for placement.
8) Depending on department, may serve as a liaison between ACC and independent school district personnel. Establishes and maintains new partnerships for field observation placements. Assists with college and department related outreach and networking.
9) Depending on department, may Initiate, assist, and maintain communication with public school officials and administrative staff regarding school visitation portion of Coordinating Board requirements for ACC education courses.
10) May oversee work of hourly employees.

Knowledge

* Depending on department, knowledge of public school administration may be required.
* Program training goals and implementation.

Skills

* Working collaboratively, as well as independently.
* Maintaining an established work schedule.
* Effectively using interpersonal and communication skills, including tact and diplomacy.
* Effectively using organizational and planning skills with attention to detail and follow-through.
* Establishing and maintaining effective working relationships.
* Maintaining confidentiality of work-related information and materials.
* Effectively working with a multicultural student population.
* Writing professional level correspondence.

Technology Skills

* Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

* Two years related work experience.

Required Education

* Bachelor's degree.

Special Requirement