Americas Tax Technology Group - Business Analyst - Manager

Location: Dallas, Nashville, Chicago, Atlanta

 

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Americas Tax Technology Group – Business Analyst – Manager

As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for our client-serving Tax professionals. ATTG professionals will partner with our Tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Robotics Process Automation (RPA) to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports. 

 

The opportunity

The Business Analyst role sits in the Solutions Delivery Pillar.

 

Your key responsibilities

You will be responsible for partnering with Business Technology Leaders, Solution Delivery Leaders, Product Leaders, and Architects in the definition and delivery of long-term business and technology strategies for one or more portfolio(s), applying domain knowledge and enterprise analysis to drive reuse, continuity, and measurable business outcomes.

• Plan and manage the BA approach to ensure timely, high-quality requirements delivery across the Portfolio throughout all phases of the ATTG project life cycle, reducing rework and enabling efficient solution delivery.
• Lead and mentor a team of BAs assigned to program/portfolio project(s), ensuring comprehensive business analysis is performed on all projects across the assigned Portfolio/Programs. Perform hands-on BA work directly as needed.
• Actively review and govern requirements traceability to ensure end-to-end impact analysis, coverage validation, and alignment to approved scope and business outcomes across the Portfolio.
• Work with the Business Analysis Community of Practice to ensure consistent application of the Solutions Delivery and ATTG standards and methodologies and advise on exceptions.
• Partner with QA Engineers to review test strategies and plans, ensuring requirements coverage, risk mitigation, and overall solution quality.
• Partner closely with Product and Solution teams to shape product roadmaps, epics, and features, ensuring alignment between business priorities, needs, and technical delivery.

 

Skills and attributes for success

• Ability to clearly articulate both problems and proposed solutions
• Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution
• Ability to prioritize personal and team workloads to best meet organizational objectives

• Excellent verbal and written communication skills
• Experience working effectively and building relationships with and between teams, external vendors and internal clients at varying executive levels
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change based on client needs
• TAX or Finance domain knowledge
• Experience leading other BAs to provide analysis and requirements, ensure consistency, accuracy and quality of BA deliverables on larger initiatives
• Experience with Enterprise Analysis
• Expert on industry-standard, structured business analysis techniques (i.e., user stories, use cases, UML/logical modeling, BABOK, etc.) appropriately modifying according to the decided software development methodology (i.e., Agile, Iterative, SCRUM, RUP, Waterfall, etc.) in use.  Experience with Agile desired.
• Experience using, training and driving others to use requirements management, modeling and change control software(s)
• Provide supervision and direction to team members and staff
• Delegate, coach, coordinate and lead co-workers and project team members
• Responsible for assigning work and reviewing performance, requiring leadership of virtual teams
• Experience operating in complex environments with multiple stakeholders, competing priorities, and evolving requirements
• Experience supporting initiatives involving data ingestion, transformation, analytics, and reporti