Staff Product Manager

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

At SimpliSafe, we’re on a mission to make every home secure —and to do that, we need to grow smarter and faster. We’re looking for a Principal Growth Product Manager to design and execute high-impact growth initiatives across our mobile and web applications, while keeping the customer experience at the core.

This role is about more than optimizing conversion rates. It’s about uncovering opportunities, running experiments, and building solutions and systems that scale. You’ll partner with Research, Design, Engineering, Data, Marketing, and Customer Experience to improve how we turn users into subscribers and subscribers into advocates.

This role requires a blend of strategic thinking, hands-on execution, and a deep understanding of mobile, web, and backend technologies, as well as experimentation and data-driven decision-making. You will be a key leader within our product team, mentoring other PMs, fostering a culture of innovation, and advocating relentlessly for the customer experience.

What You’ll Do

Drive Growth Strategy & Execution

• Define and champion the growth product vision and roadmap across mobile, web, and backend experiences, tied directly to subscriber value and business KPIs and aligned with Growth and Customer Experience strategies.
• Prioritize initiatives that improve activation, monetization, and retention across the customer lifecycle.
• Lead cross-functional squads of engineers, designers, and analysts to deliver customer-centric solutions at high velocity and as “one team”

Lead Experimentation & Optimization

• Develop and execute a robust A/B testing roadmap to improve funnels, site personalization, and subscriber time-to-value.
• Build and leverage instrumentation and analytics to deeply understand subscriber behavior and uncover hidden opportunities.
• Translate insights into actionable recommendations for leadership and execution teams.

Champion the Customer

• Use qualitative and quantitative research, user interviews, and competitive analysis to uncover friction points and design intuitive, self-service experiences.
• Focus growth initiatives on delivering genuine subscriber value and reinforcing why families choose SimpliSafe.
• Collaborate with UX Research and Customer Experience to remove barriers and improve long-term engagement.

Lead & Mentor

• Mentor other Product Managers, sharing best practices and fostering a culture of curiosity, innovation, and impact.
• Regularly share results, insights, and progress with stakeholders to create alignment and momentum.

What You'll Bring

• Growth Mindset: Ability to use the product experience as a lever for adoption, retention, and engagement.
• Metrics-Driven: Expertise in funnels, cohort analysis, lifecycle optimization, analytics tools, and experimentation.
• Cross-Functional Leadership: Proven success leading initiatives across product, design, engineering, data, and business stakeholders.

What Will Help You Succeed

• We value measurable impact over activity, focusing on outcomes that drive subscriber and business value.
• We value data-informed collaboration, bringing in diverse stakeholder perspectives before making decisions.
• We value participatory leadership, working shoulder-to-shoulder with teams through discovery, ideation, and execution.

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