Patient Services Officer - Patient Travel Assistance Scheme (PTAS) (526119)

The role:

Establish eligibility of patients and their escorts for financial assistance for travel and accommodation under the PTAS including:

• Inpatients and Outpatients of Tasmanian health facilities for the transfer of treatment in other States.
• Inpatients and Outpatients of Tasmanian health facilities transferring or returning to hospitals in other parts of the State.
• Ambulatory patients who are residents of Tasmania and referred from the private sector for treatment, either intra or interstate
  
  
• Receive and effectively managing all incoming telephone, email and face to face patient travel enquiries.
• Facilitate airline and accommodation reservations for patients and approved escorts.
• Accurately maintain the Statewide PTAS database capturing patient details, travel and accommodation costs, referring and nominated specialists, medical speciality and treatment/procedure undertaken etc, which is integral to Executive FYI Reporting.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of Appointment: General Stream, Band 2

One Fixed term, full time, day worker position working 76 hours per fortnight, commencing as soon as possible and for a period of 6 months.

*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Location: Parkside, 1 Strahan Street Burnie, Tasmania

Salary: $64,125 - $68,925 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty

1. Identification check
2. Disciplinary action in previous employment check.

How to Apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties and Function Statement, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

• 526119 Patient Services Officer - PTAS Band 2 (July 2023) CSU (29).pdf
• 526119 Patient Services Officer - PTAS Band 2 (July 2023) CSU (29).docx

Applicant Guide

• Department of Health - Applicant Guide June 22.pdf
• Department of Health - Applicant Guide June 22.docx

How to Apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Function State