HR Data Management Coordinator (Hybrid) - HR Operations

Scheduled Hours

40

Position Summary

Provides specialized support in HR data and records management, serving as a primary source of information for their schools and/or departments regarding appointment and payroll policies and procedures. Utilizes Workday to process, troubleshoot, evaluate and support decisions aligned with University policies and data governance standards.

Job Description

Primary Duties & Responsibilities

Data Management

• Ensures on-time and accurate completion of transactions/data entry in a high volume HCM including, but not limited, to creating leave requests, submitting corrections to pay and vacation balances, processing sign-on bonuses and processing transactions.
• Ensures accurate application of academic appointment data to the system as well as various departments which include tenure status, rank, academic track, and named professorships, as needed.
• Adheres to University and HR regulatory standards for data management and integrity and validates supporting documentation. 
• Monitors monthly reports including minimum wage (in various states/metro areas), living wage and exempt employee’s salary and works with departments to resolve any issues.
• Enters and audits monthly and biweekly payroll documents for accuracy and timeliness, adhering to university deadlines.    

Customer Service

• Quickly and effectively responds to all departmental questions related to transactions as well as adheres to timeline driven standards. 
• Facilitates problem resolution across HR/Payroll with limited escalations such as: system login and navigation, transaction status as well as policy, program and process questions related to Human Capital Management (HCM), compensation, benefits, Leave of Absence (LOA), time entry and payroll data, academic and information.
• Assists departments with staff salary and merit planning.  Conducts simple analysis and resolves issues.
• Serves as a liaison to payroll and other areas of the university by responding to high-volume policy and procedural questions in a timely manner.

Maintains Standards

• Adheres to established Service Level Agreements (SLAs) and communicates with Team Lead as issues arise to remain in compliance.
• Engages in continual improvement through on-going training.   

Support

• Provides back-up support and assistance to the team. Participates in business process testing and initiatives as appropriate for assigned area of support.

Performs other duties as assigned.

Preferred Qualifications

• Two or more years of college courses in accounting, business, human resources (policy/procedures/law), and/or computer science and experience in Human Capital Management (HCM), payroll and leaves of absence.  
• Workday experience.
• Effective verbal, written and interpersonal communication skills.
• Ability to maintain effective focus on customer service as well as the ability to work in a fast-paced environment, easily adapting to fluctuating workloads, deadlines and customer needs.
• Demonstrated organization skills with a high attention to detail, with the ability to work independently or in teams.
• Ability to use discretionary judgment with an analytical and critical-thinking mindset. 
• Ability to effectively prioritize time and projects to satisfactory completion.  
• Effective understanding and knowledge of FLSA regulations and employment law understanding are important, along with the ability to apply applicable rules, regulations, policies, and procedures.  

Required Qualifications

Equivalent of High School diploma with proficiency in Web navigation as well as in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint.)  

Two years of experience in a large, complex HR/Payroll Service Center environment.  

Grade

G09-H

Salary Range

$23.37 - $36.19 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

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