Office Assistant I

JOB SUMMARY

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company.

The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure.

This person will be comfortable handling high volumes time sensitive tasks, working with a high degree of attention to detail, manager regulatory reporting and discretion as well as incorporating new and effective ways to achieve better results.

This position follows a hybrid work schedule. Employees are required to be in the office four (4) days per week.

PERFORMANCE MEASURES – MAJOR JOB OBJECTIVES

•   Conducts thorough investigations and data gathering related to damage billing for processing and invoicing

•   Supports various efforts related to data gathering

•   Proven organizational skills, detailed oriented and be a team player.

•   Provides, comprehensive reception and phone coverage while maintaining a high level of professionalism

•   Attends to a variety of administrative details such as reporting and forecasting of work queues.

•   Identifies, develops, implements and interprets departmental process improvements.

•   Ability to handle multiple tasks and work on several projects concurrently to exceed regulatory compliance.

•   Experience with invoicing and reports any complaints or unusual circumstances that may arise promptly.

•   Assists with other projects and department activities as needed.

OTHER JOB FUNCTIONS:

•   Analytical Skills - Ability to use thinking and reasoning to solve a problem.

•   Detail Oriented - Ability to pay attention to the minor details of a project or task.

•   Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

•   Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

•   Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

REQUIREMENTS

•   2-4 years of proven experience as a back-office assistant, office assistant or in another relevant administrative role.

•   Analytical abilities and aptitude in problem solving.

•   5 years of back-office computer systems experience (SharePoint, Reviewer, Power BI etc.)

•   5 years of Microsoft Office and Excel experience.

•   Exemplary communication (oral, written, & phone skills)

•   Excellent organizational and time management procedures.

•   Typing speed of 40wpm

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the co