Production Administrator Director

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! Victors Home Solutions is seeking a highly energetic and motivated person to join our team as a Production Administrator Director.
At Victors Home Solutions you’ll be surrounded and supported by dynamic, fun, engaged people! We’re not your average job - from Nerf gun wars, to leaders who actually care about you, we do everything differently here. Built On Integrity isn’t just a motto - it’s our core philosophy. We love our people. We love our customers. We love our work.
The Production Administrator Director at Victors Home Solutions will be a key component in ensuring our customers are provided with the best experience in the home improvement industry. The ideal candidate has a high sense of urgency and excellent organizational skills. This position requires strong telephone and written communication between construction crews, customers, and the Victors Home Solutions team. The ability to multitask in a fast-paced environment is a requirement. 

Here are some examples of the actual work your day may include:

• Monitor production admin efficiencies and recommend corrections to meet targets and enhance service quality standards
• Interact with various departments to service customers
• Track project status/milestone to ensure the successful completion of all phases
• Reviewing customer contracts for accuracy of color, size, and other job-related details
• Creating project specific documents for installation crews to use in the field
• Ordering materials and scheduling delivery to job sites
• Contacting customers to schedule installation dates and clarify specific requirements of each project
• Communicate with and process permits from building departments
• Take status calls and report back to customers with updates
• Develop comprehensive project plans to be shared with customers as well as other staff members
• Customer Service Team

To be successful in this role, you need to have a certain amount of knowledge, skills and experience:

• A minimum of 5 years of demonstrated experience working in a leadership role
• Ability to handle multiple tasks simultaneously and prioritize effectively
• Positive thinker with a get-it-done attitude
• Ability to think independently and outside the box
• Must possess the ability to consistently follow tasks through to completion
• Written and verbal communication skills must be top-notch
• Able to adapt to and embrace change
• Enthusiastic, hard-working, well organized team player
• Able to work with others and willing to contribute to the team
• Experience in customer service