Patient Intake Representative

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! 

We are currently seeking a Patient Intake Representative to work in a Patient Service Center in Oakland, CA. In this role you will provide exceptional customer service and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. 

PIR’s may be eligible for participation in the Phlebotomy Incentive Plan, which pays a quarterly bonus based on performance metrics  

Pay Range: **$ 20.00 - $29.27

All job offers will be per hour  based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Work Schedule: Monday - Friday 7:30am - 3:30pm and rotating Saturdays 

Work Location: 714 Webster Street, Suite 101, Oakland, CA 94607

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

Job Responsibilities:  

• Schedule patient appointments and greet patients upon appointment arrival  

• Ensure a welcoming environment for all patients and visitors  

• Assist patients with registration and check in procedures  

• Data entry of patient demographics and billing information  

• Verification of insurance coverage and collect/post payments to patient accounts  

• Collect and prepare specimens for testing and analysis when needed  

• Call physician offices to confirm the accuracy of test orders  

• Monitor and log patient wait times on a regular basis  

• Notify the supervisor of any patient issues in a timely manner  

• Promote and provide information about LabCorp patient services  

• Manage office supplies to ensure proper inventory levels  

• Open and close the office when required  

• Perform administrative and clerical duties as necessary  

Job Requirements: 

• Requires a High School Diploma, or equivalent  

• 1-year health care data entry, medical insurance experience is preferred 

• Strong communication skills; both written and verbal  

• Ability to work independently or in a team environment  

• Comfortable working under minimal supervision