About the Role:

Grade Level (for internal use):

The Team:

As an Account Manager at S&P Global focusing on the Visible Alpha product suite, you will be joining a dynamic and collaborative team dedicated to driving client success. Our team is composed of experienced professionals who are passionate about building strong client relationships and delivering exceptional service. We foster a supportive environment where ideas are shared, and innovation is encouraged. You will have the opportunity to work closely with cross-functional teams, including marketing and product development, to ensure that we are meeting our clients’ evolving needs. Together, we strive to achieve our goals and contribute to the overall success of S&P Global.

Responsibilities and Impact:

• Manage and nurture relationships with some of the most influential Financial Institutions in the world while working to ensure client satisfaction and loyalty.

• Understand your clients’ business objectives and provide tailored solutions to meet their needs.

• Develop account plans and strategies to grow revenue and reduce churn.

• Conduct regular meetings with clients to review account performance, address concerns, and identify opportunities for growth

• Collaborate with internal teams, including sales, marketing, and product development, to ensure client needs are met effectively.

• Track and report on account performance metrics, providing insights to management for strategic decision-making.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $59,212.00 - $118,000.00 USD. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor's degree or equivalent experience.

• 2+ years of experience in Account Management, Client Success, or a related customer-facing role with a proven track record of managing a portfolio of high-value clients and driving successful client outcomes.

• Experience working with Financial Institutions (Asset Managers, Hedge Funds, Investment Banks, Private Equity, etc.)

• Strong Excel skills, experience supporting Data Services products (Datafeeds, API's, Snowflake), CRM tools (e.g., Salesforce, HubSpot), and client success platforms (Salesloft, Groove).

Additional Preferred Qualifications:

• Interest in solving problems for clients through the delivery of market data solutions and analytical tools

• Self-motivated and results-oriented with a proactive approach to problem-solving.

• Demonstrated ability to be an effective, influential negotiator

• Strong interpersonal skills with the ability to build rapport and trust with clients, as well as being a team player with a curious attitude and a willingness to learn

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world